An evidence base for patient-centered cancer care: a meta-analysis of studies of observed communication between cancer specialists and their patients.

Abstract:

OBJECTIVE:In the context of patients visiting cancer specialists, the objective is to test the association between both patient-centered communication (including Affective Behavior and Participation Behavior) and Instrumental Behavior and patients' post-visit satisfaction with a variety of visit phenomena. METHODS:Meta-analysis of 25 articles representing 10 distinct data sets. RESULTS:Both patient-centered- and instrumental behavior are significantly, positively associated with satisfaction, with patient-centered communication having a relatively stronger association. CONCLUSION:There is an evidence base for the efficacy of patient-centered care. PRACTICE IMPLICATIONS:Cancer specialists need to train to improve their patient-centered communication.

journal_name

Patient Educ Couns

authors

Venetis MK,Robinson JD,Turkiewicz KL,Allen M

doi

10.1016/j.pec.2009.09.015

subject

Has Abstract

pub_date

2009-12-01 00:00:00

pages

379-83

issue

3

eissn

0738-3991

issn

1873-5134

pii

S0738-3991(09)00431-5

journal_volume

77

pub_type

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