Unraveling the meaning of patient engagement: A concept analysis.

Abstract:

OBJECTIVE:Patient engagement has been credited with contributing to improved outcomes and experiences of care. Patient engagement has become a widely used term, but remains a poorly understood concept in healthcare. Citations for the term have increased throughout the healthcare-related disciplines without a common definition. This study seeks to define the concept by identifying its attributes in the context of its use. METHODS:A concept analysis of the scientific literature in the health disciplines was performed using the Rogers method. RESULTS:The analysis revealed four defining attributes of patient engagement: personalization, access, commitment and therapeutic alliance. Patient engagement is defined as the desire and capability to actively choose to participate in care in a way uniquely appropriate to the individual, in cooperation with a healthcare provider or institution, for the purposes of maximizing outcomes or improving experiences of care. CONCLUSION:Patient engagement is both process and behavior and is shaped by the relationship between the patient and provider and the environment in which healthcare delivery takes place. PRACTICE IMPLICATIONS:The definition and the identified attributes serve as a heuristic in designing patient engagement strategies and as a basis for future development of the patient engagement concept in healthcare.

journal_name

Patient Educ Couns

authors

Higgins T,Larson E,Schnall R

doi

10.1016/j.pec.2016.09.002

subject

Has Abstract

pub_date

2017-01-01 00:00:00

pages

30-36

issue

1

eissn

0738-3991

issn

1873-5134

pii

S0738-3991(16)30409-8

journal_volume

100

pub_type

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