E-learning communication skills training for physiotherapy students: A two phased sequential mixed methods study.

Abstract:

OBJECTIVE:Test whether a single e-learning session can improve empathy and communication across pre-registration and postgraduate physiotherapy students. METHODS:Design: Two-phase sequential mixed methods study. Phase 1: Pilot randomised control trial. Phase 2: Qualitative study using interpretive phenomenological analysis. SAMPLING:A purposive sample for both phases. OUTCOME MEASURES:Phase 1: At baseline, post and 6-week follow up. Demographics. PRIMARY OUTCOME:Inter-personal Reactivity Index (IRI). Phase 2: Demographics and interview schedule. INTERVENTION:An e-learning (E) narrative intervention group or active control condition. ANALYSIS:Phase 1: Descriptive statistics and confidence intervals. Mann-Whitney U test to compare across group change. Phase 2: Thematic analysis. RESULTS:Thirty-nine participants took part in the mixed methods study (Phase 1 n = 25; Phase 2 n = 14). Phase 1: No significant differences between groups were identified. Potentially importance changes across time were found for the intervention group and control group. Phase 2 results identified 5 themes and 12 sub-themes. CONCLUSION:The e-learning groups identified an increase in the perceived ability to handle distressing communication. Other important findings from the e-learning are discussed. Further research is warranted. Practical Implications Novel e-learning intervention may have an important role in curriculum development and clinical practice to promote therapeutic communication. PRACTICAL IMPLICATIONS:Novel e-learning intervention may have an important role in curriculum development and clinical practice to promote therapeutic communication.

journal_name

Patient Educ Couns

authors

Soundy A,Hemmings L,Gardiner L,Rosewilliam S,Heneghan NR,Cronin K,Reid K

doi

10.1016/j.pec.2021.01.022

subject

Has Abstract

pub_date

2021-01-20 00:00:00

eissn

0738-3991

issn

1873-5134

pii

S0738-3991(21)00049-5

pub_type

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