Reducing appointment no-shows: going from theory to practice.

Abstract:

:Addiction appointment no-shows adversely impact clinical outcomes and healthcare productivity. During 2007-2010, 67 treatment organizations in the Strengthening Treatment Access and Retention program were asked to reduce their no-show rates by using practices taken from no-show research and theory. These treatment organizations reduced outpatient no-show rates from 37.4% to 19.9% (p = .000), demonstrated which practices they preferred to implement, and which practices were most effective in reducing no-show rates. This study provides an applied synthesis of addiction treatment no-show research and suggests future directions for no-show research and practice.

journal_name

Subst Use Misuse

journal_title

Substance use & misuse

authors

Molfenter T

doi

10.3109/10826084.2013.787098

subject

Has Abstract

pub_date

2013-06-01 00:00:00

pages

743-9

issue

9

eissn

1082-6084

issn

1532-2491

journal_volume

48

pub_type

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