'Breaking up is hard to do': perspectives of general practitioners and patients towards removals from GP lists.

Abstract:

BACKGROUND:The numbers of removals of patients from General Practitioner lists in Ireland is increasing and is a cause for some concern. AIMS:To examine the views of both general practitioners and patients toward removals of patients from general practitioner lists. METHODS:Questionnaire survey to general practitioners in North Inner City Dublin who had removed patients from their list over a 1-year period (n = 45) and to the patients they had removed (n = 86). Follow up semi structured interviews were carried out with five general practitioners and ten patients. RESULTS:For doctors, the decision to remove a problematic patient from their list is generally a positive experience, providing relief and being associated with certainty in both the decision and the process. For the patient, being removed from a GP's list is a negative experience, stressful and confusing. CONCLUSIONS:There is a need for the development of a clear responsive, transparent and supportive system for removing patients from a GP list.

journal_name

Ir J Med Sci

authors

Clarke M,Whitford DL,O'Reilly F

doi

10.1007/s11845-007-0062-6

subject

Has Abstract

pub_date

2007-09-01 00:00:00

pages

221-4

issue

3

eissn

0021-1265

issn

1863-4362

journal_volume

176

pub_type

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