Abstract:
OBJECTIVE:Because quality health care delivery requires effective clinician-patient communication, successful training of health professionals requires communication skill curricula of the highest quality. Two approaches for developing medical communication curricula are a consensus approach and a theory driven approach. We propose a theory-driven, communication function framework for identifying important communication skills, one that is focused on the key goals and outcomes that need to be accomplished in clinical encounters. We discuss 7 communication functions important to medical encounters and the types of skills needed to accomplish each. DISCUSSION:The functional approach has important pedagogical implications including the importance of distinguishing the performance of a behavior (capacity) from the outcome of that behavior in context (effectiveness) and the recognition that what counts as effective communication depends on perspective (e.g., observer, patient). CONCLUSION:Consensus and theory-driven approaches to medical communication curricula are not necessarily contradictory and can be integrated to further enhance ongoing development and improvements in medical communication education. PRACTICE IMPLICATIONS:A functional approach should resonate with practicing clinicians and continuing education initiatives in that it is embraces the notion that competent communication is situation-specific as clinicians creatively use communicative skills to accomplish the key goals of the encounter.
journal_name
Patient Educ Counsjournal_title
Patient education and counselingauthors
Street RL Jr,De Haes HCdoi
10.1016/j.pec.2013.06.012subject
Has Abstractpub_date
2013-10-01 00:00:00pages
27-33issue
1eissn
0738-3991issn
1873-5134pii
S0738-3991(13)00237-1journal_volume
93pub_type
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journal_title:Patient education and counseling
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journal_title:Patient education and counseling
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journal_title:Patient education and counseling
pub_type: 杂志文章
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journal_title:Patient education and counseling
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journal_title:Patient education and counseling
pub_type: 杂志文章,评审
doi:10.1016/j.pec.2013.05.010
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journal_title:Patient education and counseling
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journal_title:Patient education and counseling
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journal_title:Patient education and counseling
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journal_title:Patient education and counseling
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更新日期:2002-12-01 00:00:00
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journal_title:Patient education and counseling
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更新日期:2007-12-01 00:00:00
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pub_type: 杂志文章,评审
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更新日期:2012-10-01 00:00:00
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journal_title:Patient education and counseling
pub_type: 杂志文章,随机对照试验
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更新日期:2010-12-01 00:00:00
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更新日期:2016-06-01 00:00:00
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journal_title:Patient education and counseling
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更新日期:1994-04-01 00:00:00
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journal_title:Patient education and counseling
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journal_title:Patient education and counseling
pub_type: 临床试验,杂志文章,随机对照试验
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更新日期:1994-12-01 00:00:00
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journal_title:Patient education and counseling
pub_type: 杂志文章
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更新日期:2011-11-01 00:00:00
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journal_title:Patient education and counseling
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journal_title:Patient education and counseling
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更新日期:2015-10-01 00:00:00
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journal_title:Patient education and counseling
pub_type: 杂志文章,随机对照试验
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