[Opinions and expectations of primary care professionals concerning team work].

Abstract:

OBJECTIVE:To find the views and expectations of professionals working at primary care centres on team-work. DESIGN:Qualitative study. Focus group. SETTING:The study was conducted during May 1997 at the following primary care centres: Terrassa North, Sant Llatzer (Terrassa) and Antón de Borja (Rubí). These PCCs depend on the Department of Health and Social Security and are managed by the Terrassa Health Consortium. PARTICIPANTS:38 primary care professionals, distributed in 5 independent groups of 8 doctors, 9 nurses, 3 social workers, 9 clerical staff and 9 auxiliaries. MEASUREMENTS AND RESULTS:Qualitative methodology and focal group technique were used. Contents of session transcriptions were analysed and the information classified according to themes. Views on the definition of team-work, basic aspects of its proper functioning, restrictions met by professionals at present and suggestions to overcome these restrictions were all identified. CONCLUSIONS:The setting of objectives, the clear and structured definition of the functions of each professional group, the participation of all the team components in decision-taking, communication, and positive enabling approaches to team-work were all specified as basic features of the team's proper functioning. Ill-defined functions, few meetings, heterogeneity within the teams, scant team-work training, and passive and ill-adapted approaches were seen as restrictions. Training, the coordinator's activities, more meetings and changes in attitude were posed as alternatives.

journal_name

Aten Primaria

journal_title

Atencion primaria

authors

Viñas Maestre M,Castel Simón S

doi

10.1016/s0212-6567(00)78670-7

subject

Has Abstract

pub_date

2000-09-30 00:00:00

pages

309-13

issue

5

eissn

0212-6567

issn

1578-1275

pii

S0212-6567(00)78670-7

journal_volume

26

pub_type

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