Abstract：
:Studies have shown that the culture of an organization could be the difference between success and failure in achieving its overall corporate goals and mission. Although some aspects of an organization's culture are visible and tangible, such as the physical structure or overall cleanliness of the facility, other aspects are less tangible but just as apparent, like the helpfulness of the staff and the overall "attitude" of the organization. Private industry discovered many years ago that the key to creating a friendly and productive culture lies in the hands of the employees. TigerCare is a program that engages the civil service employees and provides them with the knowledge and motivation necessary to excel in their jobs and deliver the highest standard of customer service and job performance. It has helped the LSUHSC School of Dentistry develop employees who deliver excellent customer care. This article reports on the specific steps taken to improve the customer service culture and describes the results of the program after two years of implementation.
journal_name
J Dent Educjournal_title
Journal of dental educationauthors
Pousson RG,Hovland EJkeywords:
subject
Has Abstractpub_date
2006-03-01 00:00:00pages
216-24issue
3eissn
0022-0337issn
1930-7837pii
70/3/216journal_volume
70pub_type
杂志文章abstract：:This study measured the impact of relatively formal educational experiences (general practice residency and continuing education) and a variety of informal educational opportunities (professional membership activities, dental journals received, patterns of consulting and referral) on a particular body of knowledge (de...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：1985-09-01 00:00:00
abstract：:Since 1976 dental students in The University of Western Australia have undertaken a revised course in oral histology and embryology taught within the framework of an oral biology program. The new course includes clinic sessions, which are presented prior to scheduled lecture and laboratory instruction on a particular ...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：1979-04-01 00:00:00
abstract：:As a medical approach to posing contextualized questions that are based on real-life clinical problems, case-based learning (CBL) is used to stimulate and underpin the acquisition of knowledge, skills, and attitudes through clinical cases. Good effects were acquired in the practice of CBL teaching in English applied b...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2012-10-01 00:00:00
abstract：:The University of Minnesota School of Dentistry launched its new dental therapy program in September 2009 after the Minnesota state legislature had authorized the training and practice of a dental therapist in May of the same year. The creation of this mid-level dental provider is seen as a workforce solution to help ...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2012-04-01 00:00:00
abstract：:There are inaccuracies and inconsistencies of radiographic interpretation among clinical instructors. The purpose of this investigation was to determine if a training program could improve the accuracy and consistency of instructors' ratings of bone loss. A total of thirty-five clinical instructors consisting of perio...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2006-05-01 00:00:00
abstract：:The purpose of this report is to compare outcomes on the North East Regional Board of Dental Examiners (NERB) clinical examination to selected measures of academic performance in one U.S. dental school. The data came from results of the spring 2001 NERB examination at that school. Five measures of academic performance...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2003-03-01 00:00:00
abstract：:Problem-based learning (PBL) has been implemented in the dental hygiene program at the University of Hong Kong since 2001, but research is lacking to address the level of retention in the workplace. The purpose of this study was to explore whether dental hygienists continue to use their PBL skills and how well those s...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2009-08-01 00:00:00
abstract：:The aims of this prospective study were to examine the variation of dental students' perceived stressors throughout the course of their dental studies and to explore the role of gender on stress. A thirty-item modified version of the Dental Environment Stress Questionnaire (DES) was administered annually between 2003 ...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2010-05-01 00:00:00
abstract：:This article reviews the literature related to the evolution and implementation of academic tenure (AT) in U.S. higher education. It is intended to highlight AT implications for the recruitment, retention, and development of the dental education workforce in the twenty-first century and the need for this workforce to ...
journal_title：Journal of dental education
pub_type： 杂志文章,评审
doi：
更新日期：2007-03-01 00:00:00
abstract：:In 2003, the Minnesota Dental Practice Act was modified to allow dental hygienists and assistants to place amalgam, composite, glass ionomer, and stainless steel crowns. A restorative functions course was added to the curriculum of a dental hygiene program at a state university in Minnesota to teach these skills. Stud...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2008-12-01 00:00:00
abstract：BACKGROUND:A recent shift in educational components within healthcare has pushed dentistry toward a greater understanding of the role of social components on oral health. There has also been an increased awareness of inappropriate conduct among dental students. STUDY DESIGN AND METHODS:A scoping review was conducted t...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：10.1002/jdd.12039
更新日期：2020-05-01 00:00:00
abstract：:Academic dental institutions face the growing challenge of securing the resources needed to develop a curriculum that incorporates current innovation and technology to ensure that students' learning experiences are relevant to current dental practice. As a result, university-industry relationships are becoming increas...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2010-10-01 00:00:00
abstract：:This study explored the effects of problem-oriented dental ethics curriculum, consisting of 39 contact hours distributed over four years on moral reasoning development and on attitudes about the value of instruction. Students (n = 720) in the classes of 1985 through 1992 participated in the required curriculum and com...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：1994-09-01 00:00:00
abstract：:Since social media sites began to appear in the 1990s, their popularity has increased dramatically, especially among younger individuals. With this widespread use of social media, institutions of higher education are finding the need to implement social media policies. The purpose of this study was to gather informati...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2014-06-01 00:00:00
abstract：:To help eliminate reported racial/ethnic and socioeconomic inequities in oral health care, listening to the perspectives of racial/ethnic minority older adults on their experiences with dental school clinics is needed. The aim of this study was to examine the experiences of African American, Puerto Rican, and Dominica...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：10.21815/JDE.017.085
更新日期：2017-11-01 00:00:00
abstract：:In dental education, various clinical delivery models are used to educate dental students. The quantitative and qualitative measures used to assess the outcomes of these models are varied. Georgia Health Sciences University College of Dental Medicine has adopted a version of a general dentistry comprehensive care dent...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2012-12-01 00:00:00
abstract：:To achieve adequate infection control in the dental practice, dental students should be fully aware and prepared to adopt necessary procedures. But most studies of students' infection control behaviors rely on self-reported data. This study verified, through direct observation, how senior dental students performed bas...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2000-05-01 00:00:00
abstract：:This study assessed the impact of a course on communication skills for third-year undergraduate dental students at a dental institute in India. A randomized pretest, posttest controlled trial was conducted with all the students from four cohorts of third-year dental undergraduate students, divided into an intervention...
journal_title：Journal of dental education
pub_type： 杂志文章,随机对照试验
doi：
更新日期：2013-08-01 00:00:00
abstract：:Creating a learning environment that fosters student acquisition of self-assessment behaviors and skills is critically important in the education and training of health professionals. Self-assessment is a vital component of competent practice and lifelong learning. This article proposes applying a version of confidenc...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2014-12-01 00:00:00
abstract：:This study examines changes in personality traits in male and female dental students and recent graduates. The Comrey Personality Scales were administered to two freshman classes, and the test was readministered two months after graduation for one class and twenty-six months after graduation for the other class. Sex. ...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：1982-05-01 00:00:00
abstract：:In the spring of 2002, a mail survey was conducted to determine the use of individualized radiographic examinations (selective radiography) for comprehensive care patients at all sixty-four U.S. and Canadian dental schools. Results from previous surveys were used to evaluate the long-term longitudinal trends. Among si...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2006-02-01 00:00:00
abstract：:The Academic Dental Careers Fellowship Program (ADCFP) was established in 2006 by the American Dental Education Association (ADEA) and the American Association for Dental Research (AADR) with the financial support of the ADA Foundation to encourage dental students to consider careers in dental education and to provide...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2008-04-01 00:00:00
abstract：PURPOSE/OBJECTIVES:This study examines the amount and sources of stress, as well as coping strategies, exercise, and alcohol use, among pediatric dental residents in the United States. METHODS:One hundred fifty pediatric dental residents (n = 76 postgraduate year [PGY] 1; n = 74 PGY2) in 2-year residency programs resp...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：10.1002/jdd.12262
更新日期：2020-10-01 00:00:00
abstract：:It is not known whether the integration of photo-stimulable phosphor (PSP) plates into dental and dental hygiene curricula creates unique learning challenges for students. The purpose of this two-year study was to determine if dental hygiene students had more and/or different types of errors when using PSP plates comp...
journal_title：Journal of dental education
pub_type： 杂志文章,随机对照试验
doi：
更新日期：2013-11-01 00:00:00
abstract：:Tissue engineering is a novel and exciting field that aims to re-create functional, healthy tissues and organs in order to replace diseased, dying, or dead tissues. The field has developed due to the inadequate supply of organs and tissues for patients requiring organ and tissue replacement. The following review first...
journal_title：Journal of dental education
pub_type： 杂志文章,评审
doi：
更新日期：2001-05-01 00:00:00
abstract：:Policy issues related to dental specialty education and practice have been the responsibility of the American Dental Association's Council on Dental Education and Licensure. In 2001, the council concluded a comprehensive study of the ADA-recognized dental specialties that included a review of specialty practice and th...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2002-12-01 00:00:00
abstract：CONTEXT:The University of Pittsburgh School of Dental Medicine incorporates a voluntary student peer-tutoring program as 1 resource available to pre-doctoral students. It uses peer-tutoring in didactic and preclinical courses in order to provide additional help to struggling students. OBJECTIVE:The goal of this articl...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：10.1002/jdd.12135
更新日期：2020-06-01 00:00:00
abstract：:The Institute of Medicine and the Commission on Dental Accreditation (CODA) have recommended that dental schools incorporate community-based dental education (CBDE) programs into their curricula. The expectation is that CBDE participation will help dental students gain the skills and motivation to treat vulnerable pop...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2014-01-01 00:00:00
abstract：:This study describes the planning, implementation, and evaluation of a seminar course designed to facilitate discussion and understanding of cross-disciplinary concepts by first-year dental students. Dental and medical schools are implementing integrated curricula in which clinical courses are taught early in the curr...
journal_title：Journal of dental education
pub_type： 杂志文章
doi：
更新日期：2007-10-01 00:00:00
abstract：:Tooth Morphology is a computer-assisted learning program designed to teach the anatomy of the adult dentition. The purpose of this study was to test whether Tooth Morphology could teach dental anatomy to first-year dental students as well as the traditional lecture. A randomized controlled trial was performed with for...
journal_title：Journal of dental education
pub_type： 临床试验,杂志文章,随机对照试验
doi：
更新日期：2004-08-01 00:00:00
