The design and delivery of crew resource management training: exploiting available resources.

Abstract:

:Despite widespread acceptance throughout commercial and military settings, crew resource management (CRM) training programs have not escaped doubts about their effectiveness. The current state of CRM training is an example of how an entire body of pertinent research and development has not had the impact on practice that it could. In this paper we outline additional resources (i.e., principles, information, findings, and guidelines) from the team training and training effectiveness research literatures that can be used to improve the design and delivery of CRM training. Some of the resources discussed include knowledge about training effectiveness, training teamwork-related skills, scenario design, and performance measurement. We conclude with a discussion of emerging resources as well as those that need to be developed. The purpose of this paper is to provide the CRM training developer with better access to resources that can be applied to the design and delivery of CRM training programs.

journal_name

Hum Factors

journal_title

Human factors

authors

Salas E,Rhodenizer L,Bowers CA

doi

10.1518/001872000779698196

keywords:

subject

Has Abstract

pub_date

2000-10-01 00:00:00

pages

490-511

issue

3

eissn

0018-7208

issn

1547-8181

journal_volume

42

pub_type

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