The quality of referral letters in two health centers in Riyadh.

Abstract:

:A review of 100 referral letters and reports randomly selected from two health centers in Riyadh identified that the main reason for referral was general therapeutic advice (43.2%), general diagnostic evaluation (24.8%), and routine specialist examination (11.7%). Of the total referrals, 82.1% were seen within a week in the specialist clinic. Important clinical information was lacking from both referral letters and feedback reports. For instance, past medical history, current therapy, final diagnosis, and decision on future care were omitted in 75%, 86%, 24.2%, and 56% of the letters and reports, respectively. Moreover, consultants' recommendations were specific and clear in only 56.9%. A quantitative evaluation of the quality of letters revealed that 26% of the referral and 47% of the feedback reports were poor. The referral process needs tremendous improvement if the quality of patient care is to be guaranteed.

journal_name

Ann Saudi Med

journal_title

Annals of Saudi medicine

authors

Jarallah JS

doi

10.5144/0256-4947.1991.658

subject

Has Abstract

pub_date

1991-11-01 00:00:00

pages

658-62

issue

6

eissn

0256-4947

issn

0975-4466

pii

11-658

journal_volume

11

pub_type

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