Commentary: how can technology help us understand the communication process?

Abstract:

:In this commentary, the author reflects on the articles chosen for the special section on communications analysis. These articles problematize communication and raise an interesting set of questions for both human factors and communication scholars to ponder. In the end, both sets of scholars seek the same goal: How do we better examine communication to improve it? Problematizing communication requires scholars to challenge their fundamental assumptions about the phenomenon as well as to tease out the distinctions of methodological approaches typically used by both human factors and communication scholars. Human factors scholars tend to favor forms of communication in which technology or task roles control who can communicate and how. Communication scholars tend to favor contexts in which information flows more freely with fewer explicit restrictions. Creating opportunities to collaborate in research on the communication process may create the best understanding of technology that can better serve our understanding of communication.

journal_name

Hum Factors

journal_title

Human factors

authors

Keyton J

doi

10.1177/0018720812448099

subject

Has Abstract

pub_date

2012-08-01 00:00:00

pages

572-6

issue

4

eissn

0018-7208

issn

1547-8181

journal_volume

54

pub_type

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