Collaboration to improve services for the uninsured: exploring the concept of health navigators as interorganizational integrators.

Abstract:

:This study examines one specific type of collaboration activity in a community health collaborative. The focus of the research is the operations level where services are coordinated, patients are referred, and access may be improved for vulnerable populations. Using a case study approach, we examine the creation of a new interorganizational role, the "health navigator" in the Miami-Dade Community Access Program. Drawing on traditional theoretical perspectives on coordination, we present the health navigator as an "integrator" among a complex set of safety net providers and public health insurance programs.

journal_name

Health Care Manage Rev

authors

Lemak CH,Johnson C,Goodrick EE

doi

10.1097/00004010-200407000-00005

keywords:

subject

Has Abstract

pub_date

2004-07-01 00:00:00

pages

196-206

issue

3

eissn

0361-6274

issn

1550-5030

journal_volume

29

pub_type

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