Keys for successful implementation of total quality management in hospitals.

Abstract:

:This article reports the findings of an analysis of the implementation of continuous quality improvement (CQI) or total quality management (TQM) programs in 10 hospitals. This analysis is the result of a 2-year study designed to identify and assess the ingredients that lead to the successful implementation of CQI programs in acute care hospitals.

journal_name

Health Care Manage Rev

authors

Carman JM,Shortell SM,Foster RW,Hughes EF,Boerstler H,O'Brien JL,O'Conner EJ

subject

Has Abstract

pub_date

1996-01-01 00:00:00

pages

48-60

issue

1

eissn

0361-6274

issn

1550-5030

journal_volume

21

pub_type

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