Using Lean Six Sigma Methodology to Improve a Mass Immunizations Process at the United States Naval Academy.

Abstract:

:Lean Six Sigma (LSS) is a process improvement methodology developed in the manufacturing industry to increase process efficiency while maintaining product quality. The efficacy of LSS application to the health care setting has not been adequately studied. This article presents a quality improvement project at the U.S. Naval Academy that uses LSS to improve the mass immunizations process for Midshipmen during in-processing. The process was standardized to give all vaccinations at one station instead of giving a different vaccination at each station. After project implementation, the average immunizations lead time decreased by 79% and staffing decreased by 10%. The process was shown to be in control with a capability index of 1.18 and performance index of 1.10, resulting in a defect rate of 0.04%. This project demonstrates that the LSS methodology can be applied successfully to the health care setting to make sustainable process improvements if used correctly and completely.

journal_name

Mil Med

journal_title

Military medicine

authors

Ha C,McCoy DA,Taylor CB,Kirk KD,Fry RS,Modi JR

doi

10.7205/MILMED-D-15-00247

subject

Has Abstract

pub_date

2016-06-01 00:00:00

pages

582-8

issue

6

eissn

0026-4075

issn

1930-613X

journal_volume

181

pub_type

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