Dental Management Survey Brazil (DMS-BR): creation and validation of a management instrument

Abstract:

:Questionnaires for the assessment of knowledge and self-perception can be useful to diagnose what a dentist knows about management and administration. The aim of the present study was to create and validate the Dental Management Survey Brazil (DMS-BR) scale, based on meetings with experts in the field. After having elaborated the first version, 10 audits were performed in dental offices in order to produce the final version, which included nine dimensions: location, patient, finance, marketing, competition, quality, staff, career, and productivity. The accuracy of the instrument was measured by intrarater and interrater reliability. In the validation phase, 247 Brazilian dentists answered a web-based questionnaire. The data were processed using Stata 13.0 and the significance level was set at 95%. The instrument had intrarater and interrater reliability (ICC-0.93 and 0.94). The overall average of respondents for the DMS-BR scale was 3.77 (SD = 0.45). Skewness and kurtosis were below absolute values 3 and 7, respectively. Internal validity measured by Cronbach's alpha was 0.925 and the correlation of each dimension with the final result of the DMS-BR ranged between 0.606 and 0.810. Correlation with the job satisfaction scale was 0.661. The SEM data ranged between 0.80 and 0.56. The questionnaire presented satisfactory indicators of dentists' self-perception about management and administration activities.

journal_name

Braz Oral Res

journal_title

Brazilian oral research

authors

Gonzales PS,Martins IE Filho,Biazevic MG,Silva PR,Michel-Crosato E

doi

10.1590/1807-3107BOR-2017.vol31.0026

subject

Has Abstract

pub_date

2017-04-10 00:00:00

pages

e26

eissn

1806-8324

issn

1807-3107

pii

S1806-83242017000100227

journal_volume

31

pub_type

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