Non-attendance at clinic: cycles of audit of a consultant based gastroenterology outpatient department.

Abstract:

:Attempts were made to reduce defaulting rates for new appointments to see a consultant in a general medical and gastroenterology clinic. Despite optimising the operation of the clinic, the non-attendance rate remained unsatisfactory, and comparable to the average for the NHS. There were short term improvements in defaulting rates, which appeared to result from extraneous factors such as a general election and moving to new buildings. Though efforts to improve attendance rates seem appropriate to conserve resources, no definite recommendations can be made on the results of this study.

journal_name

Postgrad Med J

authors

Bateson MC

doi

10.1136/pgmj.2003.013797

subject

Has Abstract

pub_date

2004-10-01 00:00:00

pages

615-6

issue

948

eissn

0032-5473

issn

1469-0756

pii

80/948/615

journal_volume

80

pub_type

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