当前位置： SCI文献检索 > PATIENT EDUCATION AND COUNSELING期刊下所有文献 > How patients want their doctor to communicate. A literature review on primary care patients' perspective.

How patients want their doctor to communicate. A literature review on primary care patients' perspective.

Abstract：

OBJECTIVE:To review the literature on the communicative behaviours primary care patients want from a "good" physician. METHODS:An electronic search used the key words doctor-patient relation AND patient desires OR patient expectations OR patient preferences (from now on referred to as expectations). The qualitative and quantitative articles meeting the selection criteria were analysed separately, comparing methods, definitions, measures and outcomes. The physician behaviours desirable from a patient perspective were grouped by linking them to the communicative functions of an effective medical encounter as defined from a professional perspective. RESULTS:Twenty-seven studies were included. Critical issues were the heterogeneity of definitions and measures and the lack of integration between quantitative and qualitative findings. Most of the expectations in qualitative studies were related to the function "Fostering the relationship". Similar expectations arose less often in quantitative studies. CONCLUSIONS:Patients do have concrete expectations regarding each of the functions to be met in the medical encounters. The research approach tends to bias the results. PRACTICE IMPLICATIONS:The collected expectations suggest how physicians may perform each of their tasks according to the patient perspective. Future research on patients' communicative expectations needs to overcome the gap between qualitative and quantitative findings.

journal_name

Patient Educ Couns

journal_title

Patient education and counseling

authors

Deledda G,Moretti F,Rimondini M,Zimmermann C

doi

10.1016/j.pec.2012.05.005

subject

Has Abstract

pub_date

2013-03-01 00:00:00

pages

297-306

issue

3

eissn

0738-3991

issn

1873-5134

pii

S0738-3991(12)00201-7

journal_volume

90

pub_type

杂志文章,评审

相关文献

PATIENT EDUCATION AND COUNSELING文献大全
  • An evaluation of the Decisional Conflict Scale for measuring the quality of end-of-life decision making.

    abstract：OBJECTIVE:Researchers and clinicians acknowledge the complexity of planning for future medical treatment desired in the event of incapacitation. Unfortunately, many attempts to evaluate the quality of such difficult planning have been stymied by the lack of measures that can be shown to have validity. This study examin...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2005.05.003

    authors： Song MK,Sereika SM

    更新日期：2006-06-01 00:00:00

  • Adapting the coping in deliberation (CODE) framework: a multi-method approach in the context of familial ovarian cancer risk management.

    abstract：OBJECTIVE:To test whether the coping in deliberation (CODE) framework can be adapted to a specific preference-sensitive medical decision: risk-reducing bilateral salpingo-oophorectomy (RRSO) in women at increased risk of ovarian cancer. METHODS:We performed a systematic literature search to identify issues important t...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2014.07.004

    authors： Witt J,Elwyn G,Wood F,Rogers MT,Menon U,Brain K

    更新日期：2014-11-01 00:00:00

  • Information to and communication with cancer patients: improvements and psychosocial correlates in a comprehensive care program for patients and their relatives.

    abstract：:Between 1987 and 1989, 177 cancer patients who were to receive intensive chemotherapy with curative intention, participated in a comprehensive care project with the aim of improving their total situation, and that of their relatives (n = 120). A number of steps were taken to improve, among other things, the informatio...

    journal_title：Patient education and counseling

    pub_type： 临床试验,杂志文章

    doi：10.1016/0738-3991(94)00655-6

    authors： Glimelius B,Birgegård G,Hoffman K,Kvale G,Sjödén PO

    更新日期：1995-05-01 00:00:00

  • Promoting physical activity in Australian general practices: a randomised trial of health promotion advice versus hypertension management.

    abstract：:A randomised controlled trial was conducted to determine if physicians' advice to promote physical activity to patients was more effective if the advice was tailored to the management of hypertension, compared with more general health promotion advice. Participants included inactive 40- to 70-year-old patients visitin...

    journal_title：Patient education and counseling

    pub_type： 临床试验,杂志文章,随机对照试验

    doi：10.1016/j.pec.2004.03.002

    authors： Marshall AL,Booth ML,Bauman AE

    更新日期：2005-03-01 00:00:00

  • Bridging the transition from cancer patient to survivor: pilot study results of the Cancer Survivor Telephone Education and Personal Support (C-STEPS) program.

    abstract：OBJECTIVE:To develop a feasibility study of a theory-driven telephone counseling program to enhance psychosocial and physical well-being for cancer survivors after treatment. METHODS:Participants (n=66) were recruited from two Colorado hospitals with self-administered questionnaires at baseline and two weeks post-inte...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2013.04.002

    authors： Garrett K,Okuyama S,Jones W,Barnes D,Tran Z,Spencer L,Lewis K,Maroni P,Chesney M,Marcus A

    更新日期：2013-08-01 00:00:00

  • Assessment of family history of colorectal cancer in primary care: perceptions of first degree relatives of people with colorectal cancer.

    abstract：OBJECTIVE:First degree relatives (FDRs) of someone with colorectal cancer (CRC) are at increased risk of the disease. In this study we examine the factors associated with discussing family history of CRC with a health professional. METHODS:People with CRC, recruited through the population-based Victorian Cancer Regist...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2013.11.014

    authors： Cameron E,Rose S,Carey M

    更新日期：2014-03-01 00:00:00

  • Transforming the experience of illness into action - Patient and spouses experiences of involvement in a patient and family advisory council.

    abstract：OBJECTIVE:The objective was to explore patients' and spouses' perception and attitudes towards participating in a patient and family advisory council. METHODS:A qualitative study with interviews conducted within a phenomenological-hermeneutical frame, inspired by Ricoeur were conducted with current and former particip...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2020.11.025

    authors： Missel M,Hansen MH,Petersson NB,Forman J,Højskov IE,Borregaard B

    更新日期：2020-11-24 00:00:00

  • Pictures and text in instructions for medical devices: effects on recall and actual performance.

    abstract：OBJECTIVE:The present study aimed to contribute to the design of effective health education information. Based on cognitive-psychological theory, pictures were expected to improve understanding of two existing textual instructions for using asthma devices (inhaler chamber and peak flow meter). From an analysis of the a...

    journal_title：Patient education and counseling

    pub_type： 杂志文章,随机对照试验

    doi：10.1016/j.pec.2005.12.003

    authors： Kools M,van de Wiel MW,Ruiter RA,Kok G

    更新日期：2006-12-01 00:00:00

  • Uptake of mental health websites in primary care: Insights from an Australian longitudinal cohort study of depression.

    abstract：OBJECTIVE:To describe the characteristics of primary care attendees with depressive symptoms who use mental health websites. METHODS:789 individuals with depressive symptoms recruited and followed up annually for nine years. Self-reported written surveys included mental health, professional and self-help use, e-mental...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2017.07.008

    authors： Gunn J,Cameron J,Densley K,Davidson S,Fletcher S,Palmer V,Chondros P,Dowrick C,Pirkis J

    更新日期：2018-01-01 00:00:00

  • Behavior change in diabetes practitioners: An intervention using motivation, action planning and prompts.

    abstract：OBJECTIVES:It is important for health professionals to have behavior change skills to empower people to manage long-term-conditions. Theoretically derived, competency-based training can be particularly effective where it considers reflective and automatic routes to behavior change. The aim of this study was to develop,...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2020.04.013

    authors： Maltinsky W,Swanson V

    更新日期：2020-11-01 00:00:00

  • Medication adherence among pregnant women with hypothyroidism-missed opportunities to improve reproductive health? A cross-sectional, web-based study.

    abstract：OBJECTIVE:To evaluate patterns of and factors associated with a lack of pharmacotherapy as well as low adherence to treatment of hypothyroidism in pregnancy. METHODS:This multinational, cross-sectional, internet-based study recruited pregnant woman in 18 countries. Data about women's socio-demographic and medical char...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2016.04.006

    authors： Juch H,Lupattelli A,Ystrom E,Verheyen S,Nordeng H

    更新日期：2016-10-01 00:00:00

  • A pilot-study to identify the feasibility of an Internet-based coaching programme for changing the vascular risk profile of high-risk patients.

    abstract：OBJECTIVE:To evaluate the feasibility of a web-based coaching programme for vascular risk factor treatment, to describe the patterns of use and to measure changes in risk factors. METHODS:Patients with a clinical manifestation of arterial disease and Internet access were asked to participate in the nurse-led Internet-...

    journal_title：Patient education and counseling

    pub_type： 临床试验,杂志文章

    doi：10.1016/j.pec.2008.06.004

    authors： Goessens BM,Visseren FL,de Nooijer J,van den Borne HW,Algra A,Wierdsma J,van der Graaf Y,SMART Study Group.

    更新日期：2008-10-01 00:00:00

  • Content of text messaging immunization reminders: what low-income parents want to know.

    abstract：OBJECTIVE:The purpose of this project was to gather preliminary data on preferred content for text reminders sent to low-income parents. METHODS:A brief, IRB-approved survey was administered to 200 consecutive English-speaking parents of children under 6 years old at a Pediatric Residency clinic. Because text messages...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2010.08.007

    authors： Ahlers-Schmidt CR,Hart T,Chesser A,Paschal A,Nguyen T,Wittler RR

    更新日期：2011-10-01 00:00:00

  • Obstetric and sociodemographic risk of vulnerability to postnatal depression.

    abstract：OBJECTIVE:To assess the associated obstetric and sociodemographic risk of vulnerability to postnatal depression in a population-based study. METHODS:All women presenting for postpartum care (n=1656) were surveyed at pregnancy care units of southern-eastern Hungary between January 2004 and May 2006 with an anonymously ...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2007.02.004

    authors： Csatordai S,Kozinszky Z,Devosa I,Tóth E,Krajcsi A,Sefcsik T,Pál A

    更新日期：2007-07-01 00:00:00

  • TTM-based motivational counselling does not increase physical activity of low back pain patients in a primary care setting--A cluster-randomized controlled trial.

    abstract：OBJECTIVE:To investigate the effectiveness of a TTM-based motivational counselling approach by trained practice nurses to promote physical activity of low back pain patients in a German primary care setting. METHODS:Data were collected in a cluster-randomized controlled trial with three study arms via questionnaires a...

    journal_title：Patient education and counseling

    pub_type： 杂志文章,多中心研究,随机对照试验

    doi：10.1016/j.pec.2007.09.018

    authors： Leonhardt C,Keller S,Chenot JF,Luckmann J,Basler HD,Wegscheider K,Baum E,Donner-Banzhoff N,Pfingsten M,Hildebrandt J,Kochen MM,Becker A

    更新日期：2008-01-01 00:00:00

  • A tale of two studies: the importance of setting, subjects and context in two randomized, controlled trials of a web-based decision support for perimenopausal and postmenopausal health decisions.

    abstract：OBJECTIVE:Knowledge relevant to women's peri- and postmenopausal health decisions has been evolving rapidly. Web-based decision supports can be rapidly updated and have the potential to improve the quality of patients' decisions. We developed and tested a web-based decision support for peri- and postmenopausal health d...

    journal_title：Patient education and counseling

    pub_type： 杂志文章,多中心研究,随机对照试验

    doi：10.1016/j.pec.2006.12.004

    authors： Saver BG,Gustafson D,Taylor TR,Hawkins RP,Woods NF,Dinauer S,Casey S,MacLaren-Loranger A

    更新日期：2007-05-01 00:00:00

  • A course for nurses to handle difficult communication situations. A randomized controlled trial of impact on self-efficacy and performance.

    abstract：OBJECTIVE:to evaluate the impact of a communication skills course for nurses on how to handle difficult communication situations in their daily work. METHODS:a 7-h course was developed using a construct of "Awareness, Feelings, Listen, Solve" (AFLS). A pedagogy of experiential, learner-centered learning was adopted. T...

    journal_title：Patient education and counseling

    pub_type： 杂志文章,随机对照试验

    doi：10.1016/j.pec.2010.02.013

    authors： Doyle D,Copeland HL,Bush D,Stein L,Thompson S

    更新日期：2011-01-01 00:00:00

  • Educating the health care team.

    abstract：:How can health professional teams provide patient-centred care in the treatment of chronic disease? What education and training is needed to achieve this? Patient-centred care means helping people living with a condition make informed choices to maximise their quality of life. The health professional's role is to faci...

    journal_title：Patient education and counseling

    pub_type： 杂志文章,评审

    doi：10.1016/0738-3991(95)00727-h

    authors： Coles C

    更新日期：1995-09-01 00:00:00

  • The link between perception of clinical empathy and nonverbal behavior: The effect of a doctor's gaze and body orientation.

    abstract：OBJECTIVES:Clinical empathy is considered to be one of the most important skills for medical professionals. It is primarily conveyed by nonverbal behavior; however, little is known about the importance of different types of cues and their relation to engagement and sincerity as possible correlates of perceived clinical...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2015.08.007

    authors： Brugel S,Postma-Nilsenová M,Tates K

    更新日期：2015-10-01 00:00:00

  • From nurse-centered health counseling to empowermental health counseling.

    abstract：:The main goals of this study were to examine aspects of the delivery and reception of advice and questions in interaction between nurses and patients and to describe linguistic features that constructed nurse-centered and empowermental health counseling. The research data, 38 health counseling sessions, were videotape...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/s0738-3991(01)00140-9

    authors： Poskiparta M,Liimatainen L,Kettunen T,Karhila P

    更新日期：2001-10-01 00:00:00

  • An evaluation of a health education intervention for mid-aged women: five year follow-up of effects upon knowledge, impact of menopause and health.

    abstract：:An evaluation of the long term impact of a health education intervention in primary care, for premenopausal women (45 years of age), is presented. The intervention included information and group discussion about menopause, stress management, health behaviours (smoking, exercise, diet) and treatment choices. Questionna...

    journal_title：Patient education and counseling

    pub_type： 临床试验,杂志文章,随机对照试验

    doi：10.1016/s0738-3991(98)00143-8

    authors： Hunter M,O'Dea I

    更新日期：1999-11-01 00:00:00

  • Transfer of communication skills training from workshop to workplace: the impact of clinical supervision.

    abstract：OBJECTIVE:Recent studies have recognised that the communication skills learned in the training environment are not always transferred back into the clinical setting. This paper reports a study which investigated the potential of clinical supervision in enhancing the transfer process. METHODS:A randomised controlled tr...

    journal_title：Patient education and counseling

    pub_type： 杂志文章,随机对照试验

    doi：10.1016/j.pec.2005.08.008

    authors： Heaven C,Clegg J,Maguire P

    更新日期：2006-03-01 00:00:00

  • Patient education in Dutch hospitals.

    abstract：:Studies among patients, nurses, and doctors in Dutch hospitals reveal the need for health education. Patients are dissatisfied with the information received and feel that nurses and doctors fail to meet their expectations regarding health education. More attention needs to be given to older, alienated, and low socioec...

    journal_title：Patient education and counseling

    pub_type： 杂志文章,评审

    doi：10.1016/0738-3991(84)90054-5

    authors： Visser AP

    更新日期：1984-01-01 00:00:00

  • Beliefs about the causes and solutions to obesity: a comparison of GPs and lay people.

    abstract：OBJECTIVE:To explore general practitioners (GPs') beliefs about the causes and solutions to obesity, to compare them to those held by a lay sample and to assess the role of beliefs about causes in explaining beliefs about solutions. METHODS:Questionnaires regarding the causes and solutions to obesity were completed by...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2007.11.022

    authors： Ogden J,Flanagan Z

    更新日期：2008-04-01 00:00:00

  • Testing of the Patients' Insights and Views of Teamwork (PIVOT) Survey: a validity study.

    abstract：OBJECTIVE:To explore patient observations of teamwork-related behaviors such as inter-team communication through a newly designed survey. METHODS:In this cross-sectional study, 101 patients (N=86) and caregivers (N=15) recruited from the emergency department (ED) of an urban, academic medical center (>85,000 visits/ye...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2014.06.002

    authors： Henry BW,Rooney DM,Eller S,Vozenilek JA,McCarthy DM

    更新日期：2014-09-01 00:00:00

  • Affective science and avoidant end-of-life communication: Can the science of emotion help physicians talk with their patients about the end of life?

    abstract：:Despite believing end-of-life (EOL) discussions with patients are important, doctors often do not have them. Multiple factors contribute to this shortfall, which interventions including reimbursement changes and communication skills training have not significantly improved to date. One commonly cited but under-researc...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2017.12.008

    authors： Soodalter JA,Siegle GJ,Klein-Fedyshin M,Arnold R,Schenker Y

    更新日期：2018-05-01 00:00:00

  • Psychiatric patients' preferences and experiences in clinical decision-making: examining concordance and correlates of patients' preferences.

    abstract：OBJECTIVE:To assess the concordance between patients' preferred role in clinical decision-making and the role they usually experience in their psychiatric consultations and to analyze the influence of socio-demographic, clinical and personality characteristics on patients' preferences. METHODS:677 consecutive psychiat...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2014.05.009

    authors： De las Cuevas C,Peñate W,de Rivera L

    更新日期：2014-08-01 00:00:00

  • Analogue patients' self-reported engagement and psychophysiological arousal in a video-vignettes design: Patients versus disease-naïve individuals.

    abstract：OBJECTIVES:The ecological validity of video-vignettes design investigating patient-provider communication hinges on the engagement of analogue patients (APs) with the vignette. The present study aimed to compare engagement in two commonly utilized groups of APs, patients and disease-naïve individuals. Engagement was as...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2016.04.012

    authors： Visser LN,Tollenaar MS,Bosch JA,van Doornen LJ,de Haes HC,Smets EM

    更新日期：2016-10-01 00:00:00

  • Validation of the Norwegian version of MAPPIN'SDM, an observation-based instrument to measure shared decision-making in clinical encounters.

    abstract：OBJECTIVE:To validate the Norwegian version of MAPPIN'SDM observer scales with regard to reliability, accuracy and the extent to which the scales include the essentials of the shared decision-making concept. METHODS:Three MAPPIN'SDM scales, focusing on the skills of doctor, patient and dyad, were applied to audiovisua...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/j.pec.2016.10.023

    authors： Kienlin S,Kristiansen M,Ofstad E,Liethmann K,Geiger F,Joranger P,Tveiten S,Kasper J

    更新日期：2017-03-01 00:00:00

  • Assessment of participation in physical activities and relationship to socioeconomic and health factors. The controversial value of self-perception.

    abstract：:Physician counseling on physical activities for sedentary people is usually based on anamneses. The aim of the present study was to investigate the accuracy of self-perception of participation in physical activities, and the correlation of physical activity with background factors. A random sample of 276 individuals a...

    journal_title：Patient education and counseling

    pub_type： 杂志文章

    doi：10.1016/S0738-3991(03)00119-8

    authors： Fogelman Y,Bloch B,Kahan E

    更新日期：2004-04-01 00:00:00