Both trusting and understanding medical advice: Assessing patient alliance and confusion after medical consultations.

Abstract:

OBJECTIVE:The current objective is to validate the Medical Consultation Experience Questionnaire (MCEQ) and to examine distinctions between constructs of patient perceived alliance and experienced confusion in relation to key health outcomes. METHODS:A total of 857 participants were recruited online across two samples (adults with various medical conditions and with diabetes and/or hypertension specifically). RESULTS:A confirmatory factor analysis demonstrated good fit and high item loadings for the theoretical bifactor model. Item response theory analyses showed very high individual item discrimination and good test information across a wide range of values. Confusion was uniquely and significantly more strongly related to psychological distress than was alliance; the same was true for alliance with positive affect. Both alliance and confusion significantly contributed to treatment motivation. Only confusion explained unique variance in control of HbA1C levels and blood pressure after controlling for alliance and other variables. CONCLUSIONS:The MCEQ is a valid instrument for assessing distinct constructs of alliance and confusion. Future research should focus on the unique role of confusion for patient outcomes. PRACTICE IMPLICATIONS:By using the MCEQ to assess patient alliance and confusion, it may be possible to detect and prioritize individual patient needs and improve patient outcomes.

journal_name

Patient Educ Couns

authors

Rivers AS,Sanford K

doi

10.1016/j.pec.2019.09.028

subject

Has Abstract

pub_date

2020-02-01 00:00:00

pages

376-384

issue

2

eissn

0738-3991

issn

1873-5134

pii

S0738-3991(19)30435-5

journal_volume

103

pub_type

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