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Development and national consensus finding on patient-centred high stakes communication skills assessments for the Swiss Federal Licensing Examination in Medicine.

Abstract：

OBJECTIVE:To describe and evaluate a consensus finding and expert validation process for the development of patient-centred communication assessments for a national Licensing Exam in Medicine. METHODS:A multi-professional team of clinicians and experts in communication, assessment and role-play developed communication assessments for the Swiss Federal Licensing Examination. The six-month process, informed by a preceding national needs-assessment, an expert symposium and a critical literature review covered the application of patient-centred communication frameworks, the development of assessment guides, concrete assessments and pilot-tests. The participants evaluated the process. RESULTS:The multiple-step consensus process, based on expert validation of the medical and communication content, led to six high-stakes patient-centred communication OSCE-assessments. The process evaluation revealed areas of challenge such as calibrating rating-scales and case difficulty to the graduates' competencies and integrating differing opinions. Main success factors were attributed to the outcome-oriented process and the multi-professional exchange of expertise. A model for developing high stakes patient-centred communication OSCE-assessments was derived. CONCLUSIONS:Consensus finding was facilitated by using well-established communication frameworks, by ensuring outcome-orientated knowledge exchange among multi-professional experts, and collaborative validation of content through experts. PRACTICE IMPLICATIONS:We propose developing high-stakes communication assessments in a multi-professional expert consensus and provide a conceptual model.

journal_name

Patient Educ Couns

journal_title

Patient education and counseling

authors

Bachmann C,Kropf R,Biller S,Schnabel KP,Junod Perron N,Monti M,Berendonk C,Huwendiek S,Breckwoldt J

doi

10.1016/j.pec.2020.12.003

subject

Has Abstract

pub_date

2020-12-09 00:00:00

eissn

0738-3991

issn

1873-5134

pii

S0738-3991(20)30667-4

pub_type

杂志文章

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Development and national consensus finding on patient-centred high stakes communication skills assessments for the Swiss Federal Licensing Examination in Medicine.