Digital Inclusion & Health Communication: A Rapid Review of Literature.

Abstract:

:Information and communication technologies can be a valuable tool for enhancing health communication. However, not everyone is utilising the wide suite of digital opportunities. This disparity has the potential to exacerbate existing social and health inequalities, particularly among vulnerable groups such as those who are in poor health and the elderly. This review aimed to systematically identify the common barriers to, and facilitators of, digital inclusion. A comprehensive database search yielded 969 citations. Following screening, seven systematic reviews and three non-systematic reviews were identified. Collectively, the reviews found that physical access continues to be a barrier to digital inclusion. However, provision of access alone is insufficient, as digital ability and attitude were also potential barriers. Social support, direct user experience and collaborative learning/design were identified as key strategies to improve inclusion. These review findings provide guidance for health communication practitioners in designing and implementing effective programmes in the digital environment.

journal_name

Health Commun

journal_title

Health communication

authors

Borg K,Boulet M,Smith L,Bragge P

doi

10.1080/10410236.2018.1485077

subject

Has Abstract

pub_date

2019-10-01 00:00:00

pages

1320-1328

issue

11

eissn

1041-0236

issn

1532-7027

journal_volume

34

pub_type

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