The science of human factors: separating fact from fiction.

Abstract:

BACKGROUND:Interest in human factors has increased across healthcare communities and institutions as the value of human centred design in healthcare becomes increasingly clear. However, as human factors is becoming more prominent, there is growing evidence of confusion about human factors science, both anecdotally and in scientific literature. Some of the misconceptions about human factors may inadvertently create missed opportunities for healthcare improvement. METHODS:The objective of this article is to describe the scientific discipline of human factors and provide common ground for partnerships between healthcare and human factors communities. RESULTS:The primary goal of human factors science is to promote efficiency, safety and effectiveness by improving the design of technologies, processes and work systems. As described in this article, human factors also provides insight on when training is likely (or unlikely) to be effective for improving patient safety. Finally, we outline human factors specialty areas that may be particularly relevant for improving healthcare delivery and provide examples to demonstrate their value. CONCLUSIONS:The human factors concepts presented in this article may foster interdisciplinary collaborations to yield new, sustainable solutions for healthcare quality and patient safety.

journal_name

BMJ Qual Saf

journal_title

BMJ quality & safety

authors

Russ AL,Fairbanks RJ,Karsh BT,Militello LG,Saleem JJ,Wears RL

doi

10.1136/bmjqs-2012-001450

subject

Has Abstract

pub_date

2013-10-01 00:00:00

pages

802-8

issue

10

eissn

2044-5415

issn

2044-5423

pii

bmjqs-2012-001450

journal_volume

22

pub_type

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