Utilising improvement science methods to optimise medication reconciliation.

Abstract:

BACKGROUND:In 2005, The Joint Commission included medication reconciliation as a National Patient Safety Goal to reduce medication errors related to omissions, duplications and interactions. Hospitals continue to struggle to implement successful programmes that meet these objectives. METHODS:The authors used improvement methods and reliability principles to develop and implement a process for medication reconciliation completion at admission at a large, paediatric medical centre. Medication reconciliation was defined as recording a complete and accurate list of each patient's medications within 20 min of admission by the nurse and reconciliation of those medications within 24 h of admission by the physician. Interventions focused on five main areas: leadership and support from senior physicians and nurses to sustain a culture of safety; simplification and standardisation of the electronic medication reconciliation application; clarifying roles and responsibilities; creating a highly reliable and visible system; and sustainability. RESULTS:At baseline, only 62% of patients had their medications reconciled within 24 h of admission. Over a 9-month period, ≥90% medication reconciliation was achieved within 24 h of admission. These results have been sustained for 27 months. CONCLUSIONS:Through the use of improvement methods and reliability science, a sustainable process for medical reconciliation completion at admission was successfully achieved at a large, busy academic children's hospital.

journal_name

BMJ Qual Saf

journal_title

BMJ quality & safety

authors

White CM,Schoettker PJ,Conway PH,Geiser M,Olivea J,Pruett R,Kotagal UR

doi

10.1136/bmjqs.2010.047845

subject

Has Abstract

pub_date

2011-04-01 00:00:00

pages

372-80

issue

4

eissn

2044-5415

issn

2044-5423

pii

bmjqs.2010.047845

journal_volume

20

pub_type

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