Personalised performance feedback reduces narcotic prescription errors in a NICU.

Abstract:

OBJECTIVE:Neonates are at high risk for significant morbidity and mortality from medication prescribing errors. Despite general awareness of these risks, mistakes continue to happen. Alerts in computerised physician order entry intended to help prescribers avoid errors have not been effective enough. This improvement project delivered feedback of prescribing errors to prescribers in the neonatal intensive care unit (NICU), and measured the impact on medication error frequency. METHODS:A front-line multidisciplinary team doing multiple Plan Do Study Act cycles developed a system to communicate prescribing errors directly to providers every 2 weeks in the NICU. The primary outcome measure was number of days between medication prescribing errors with particular focus on antibiotic and narcotic errors. RESULTS:A T-control chart showed that the number of days between narcotic prescribing errors rose from 3.94 to 22.63 days after the intervention, an 83% improvement. No effect in the number of days between antibiotic prescribing errors during the same period was found. CONCLUSIONS:An effective system to communicate mistakes can reduce some types of prescribing errors.

journal_name

BMJ Qual Saf

journal_title

BMJ quality & safety

authors

Sullivan KM,Suh S,Monk H,Chuo J

doi

10.1136/bmjqs-2012-001089

subject

Has Abstract

pub_date

2013-03-01 00:00:00

pages

256-62

issue

3

eissn

2044-5415

issn

2044-5423

pii

bmjqs-2012-001089

journal_volume

22

pub_type

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