The synergistic role TQM and reengineering could play in standardizing the European vaccination policy.

Abstract:

:For the implementation of the proposed European standardized vaccination, total quality management (TQM) and reengineering could be powerful tools with a potentially synergistic effect. In the case examined, nonexplicit TQM prepared the organization in several ways for reengineering: providing the human capital, making people think beyond their daily tasks, and pulling the inertial professional organization in the direction of an "adhocracy." The quiet role management played, the incentive supplied by a high authority, the quick creation of solutions, and the existence of a realistic crisis represent other success factors.

journal_name

Qual Manag Health Care

authors

Dubois HF

doi

10.1097/00019514-200210020-00009

keywords:

subject

Has Abstract

pub_date

2002-01-01 00:00:00

pages

47-57

issue

2

eissn

1063-8628

issn

1550-5154

journal_volume

10

pub_type

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