The development of ISO 9002 quality management standards for Canadian dental practices.

Abstract:

:The department of dentistry of the Hospital for Sick Children has actively maintained a quality assurance system since the early 1980s. In addition, members of the department have taught courses and published articles on risk management and quality assurance for over a decade. The decision to achieve ISO 9002 registration led to an intensive 10-month process to adapt ISO systems and standards to Canadian institutional dental practice. This article describes the ISO registration system and the changes required for an existing quality assurance program to conform to ISO standards.

journal_name

J Can Dent Assoc

authors

Kenny DJ,Conway RM,Johnston DH

keywords:

subject

Has Abstract

pub_date

1999-02-01 00:00:00

pages

105-8

issue

2

eissn

0709-8936

issn

1488-2159

journal_volume

65

pub_type

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