Nurse-led welfare benefits screening in a General Practice located in a deprived area.

Abstract:

OBJECTIVE:To evaluate a nurse-led attendance allowance screening service in General Practice. DESIGN:Intervention study. SETTING:One General Practice located in two sites in deprived areas in the East-End of Glasgow (Carstairs Deprivation Index-6 and 4). PARTICIPANTS:Participants aged >64 y who in the nurses clinical judgment appeared to be physically or mentally frail were opportunistically recruited over a 12-week period by community nurses (health visitors, district nurses and practice nurses). A Welfare Rights Officer (WRO) contacted all potential underclaimers by telephone and offered a home visit in order to assess for unclaimed benefits. MAIN OUTCOME MEASURE:Total unclaimed attendance allowance and linked benefits. RESULTS:Thirty-seven of the original 86 participants plus four relatives were found not to be claiming the benefit payments that they were entitled to. Referral to the Department of Social Security (DSS) revealed unclaimed benefits to a total of: pound sterling112 893.00of this pound sterling95 306.00 is on a recurrent annualized basis and pound sterling17 587.00 as lump sums. CONCLUSIONS:A community nurse-led attendance allowance screening service combined with a home visit by a WRO was an efficient and highly effective model for maximising the income of the frail elderly. This model could contribute to reducing the increasing number of pensioners living below the poverty line.

journal_name

Public Health

journal_title

Public health

authors

Hoskins RA,Smith LN

doi

10.1038/sj.ph.1900848

subject

Has Abstract

pub_date

2002-07-01 00:00:00

pages

214-20

issue

4

eissn

0033-3506

issn

1476-5616

pii

S0033-3506(02)90069-7

journal_volume

116

pub_type

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