Telephone notification of relatives of emergency and critical care patients.

Abstract:

:Inconsistency in contacting the families of acutely ill patients can negatively affect relatives and induce stress in emergency department staff. Role clarification and performance guidelines are discussed in the context of a telephone notification of relatives checklist, with staff advised in six specific interventions to facilitate consistency; promote clarity; and prevent fears and fantasies, potential misunderstanding, reckless driving, and feelings of helplessness.

journal_name

Ann Emerg Med

authors

Robinson MA

doi

10.1016/s0196-0644(82)80204-7

subject

Has Abstract

pub_date

1982-11-01 00:00:00

pages

616-8

issue

11

eissn

0196-0644

issn

1097-6760

pii

S0196-0644(82)80204-7

journal_volume

11

pub_type

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