Abstract：
:We examine whether workplace climate-quality of staff relationships (QSR) and manageable clinic workload (MCW) are related to better patient care experiences and diabetes care in community health centers (CHCs) catering to Latino and Chinese patients. Patient experience surveys of adult patients with type 2 diabetes and workplace climate surveys of clinicians and staff from CHCs were included in an analytic sample. Comparisons of means analyses examine patient and provider characteristics. The associations of QSR, MCW and the diabetes care management were examined using regression analyses. Diabetes care process were more consistently provided in CHCs with high quality staff relations and more manageable clinic workload, but HbA1c, LDL cholesterol, and blood pressure outcomes were no different between clinics with high vs. low QSR and MCW. Focusing efforts on improvements in practice climate may lead to more consistent provision of important processes of diabetes care for these patients.
journal_name
J Community Healthjournal_title
Journal of community healthauthors
Vargas Bustamante A,Martinez A,Chen X,Rodriguez HPdoi
10.1007/s10900-016-0280-9subject
Has Abstractpub_date
2017-06-01 00:00:00pages
481-488issue
3eissn
0094-5145issn
1573-3610pii
10.1007/s10900-016-0280-9journal_volume
42pub_type
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