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Efficiency of an automated reception and turnaround time management system for the phlebotomy room.

Abstract：

BACKGROUND:Recent advances in laboratory information systems have largely been focused on automation. However, the phlebotomy services have not been completely automated. To address this issue, we introduced an automated reception and turnaround time (TAT) management system, for the first time in Korea, whereby the patient's information is transmitted directly to the actual phlebotomy site and the TAT for each phlebotomy step can be monitored at a glance. METHODS:The GNT5 system (Energium Co., Ltd., Korea) was installed in June 2013. The automated reception and TAT management system has been in operation since February 2014. Integration of the automated reception machine with the GNT5 allowed for direct transmission of laboratory order information to the GNT5 without involving any manual reception step. We used the mean TAT from reception to actual phlebotomy as the parameter for evaluating the efficiency of our system. RESULTS:Mean TAT decreased from 5:45 min to 2:42 min after operationalization of the system. The mean number of patients in queue decreased from 2.9 to 1.0. Further, the number of cases taking more than five minutes from reception to phlebotomy, defined as the defect rate, decreased from 20.1% to 9.7%. CONCLUSIONS:The use of automated reception and TAT management system was associated with a decrease of overall TAT and an improved workflow at the phlebotomy room.

journal_name

Ann Lab Med

journal_title

Annals of laboratory medicine

authors

Yun SG,Shin JW,Park ES,Bang HI,Kang JG

doi

10.3343/alm.2016.36.1.49

keywords:

["Automation","GNT5 system","Phlebotomy","Reception","Turnaround time"]

subject

Has Abstract

pub_date

2016-01-01 00:00:00

pages

49-54

issue

1

eissn

2234-3806

issn

2234-3814

pii

201601049

journal_volume

36

pub_type

杂志文章

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