Abstract:
OBJECTIVE:To assess the quality of adolescent friendly health services. METHODS:Qualitative assessment using the simulated user technique in first level clinics of Health Services of Morelos, Mexico, during 2018. Ten out of 17 facilities with non-exclusive adolescent friendly services were randomly selected. An additional facility with exclusive adolescent friendly services was included as an intensive subsample. Four adolescents served as simulated users interpreting different cases in the clinics. The total of 43 semi-structured exit interviews were conducted, and two nominal groups were made to assess the perceived quality from the adolescents' perception of friendliness and experience. Thematic analysis of the data obtained was performed. RESULTS:Staff attitude was highlighted as a key element in the adolescents' experience. Failures were found, such as the existence of bureaucratic barriers to access, lack of signage in clinics, lack of privacy and confidentiality, failure of physical examination during the appointment and lack of monitoring of the reasons for appointment. The exclusive clinic for adolescents offered more appropriate friendly services compared with nonexclusive clinics. CONCLUSION:Although the service is accessible in most of the clinics visited, it is still far from being friendly according to international recommendations. The exclusive clinic for adolescents stood out for having better structured mechanisms that can be implemented in nonexclusive clinics to improve the care process.
journal_name
Rev Saude Publicajournal_title
Revista de saude publicaauthors
Pastrana-Sámano R,Heredia-Pi IB,Olvera-García M,Ibáñez-Cuevas M,Castro F,Hernández AV,Torres-Pereda MDPdoi
10.11606/s1518-8787.2020054001812subject
Has Abstractpub_date
2020-04-06 00:00:00pages
36eissn
0034-8910issn
1518-8787pii
S0034-89102020000100231journal_volume
54pub_type
杂志文章abstract::The interest and accomplishments in qualitative research have been increasing in health. As a consequence, there is a greater demand for both institutional research programs and scientific journal publications. This article has the following purposes: (a) to present some definitions in qualitative methods used in Huma...
journal_title:Revista de saude publica
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abstract::The possible correlations between infant mortality statistics and those statistics related to the real value of the legal minimum salary and those on the extent of the public water supply system for the city of Sao Paulo, Brazil over the last 3 decades were studied with a view to determining the relationship between t...
journal_title:Revista de saude publica
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abstract:OBJECTIVE:To analyze the association between the pictorial graphic health warnings on cigarette packs and their impact on intention to quit smoking among women. METHODS:Population-based cross-sectional study among 265 women daily smokers in the State of Paraná in 2010. The sample size was calculated using cluster samp...
journal_title:Revista de saude publica
pub_type: 杂志文章
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journal_title:Revista de saude publica
pub_type: 杂志文章
doi:10.1590/s0034-89101991000300004
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abstract:OBJECTIVE:To evaluate the distribution of folic acid intake and the safety of different doses of supplements in women of childbearing age. METHODS:Data were used from two non-consecutive days of food records of 6,837 women of childbearing age (19-40 years old) participants of the National Food Survey, a module of the ...
journal_title:Revista de saude publica
pub_type: 杂志文章
doi:10.1590/s0034-8910.2013047004769
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journal_title:Revista de saude publica
pub_type: 杂志文章
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journal_title:Revista de saude publica
pub_type: 杂志文章
doi:10.1590/s0034-89102007000300008
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journal_title:Revista de saude publica
pub_type: 杂志文章,多中心研究
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journal_title:Revista de saude publica
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journal_title:Revista de saude publica
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journal_title:Revista de saude publica
pub_type: 杂志文章
doi:10.1590/s0034-89101992000100008
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doi:10.1590/s0034-89102012005000061
更新日期:2012-12-01 00:00:00
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pub_type: 杂志文章
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journal_title:Revista de saude publica
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journal_title:Revista de saude publica
pub_type: 杂志文章
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更新日期:2008-10-01 00:00:00
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journal_title:Revista de saude publica
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journal_title:Revista de saude publica
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更新日期:1995-06-01 00:00:00
abstract:OBJECTIVE:To analyze users' reasons for choosing in vitro fertilization treatment in public or private services and to identify their suggestions for improving fertility treatment. METHODS:A qualitative study using an interpretative approach was conducted. Fifteen semi-structured interviews were conducted with patient...
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