Abstract：
:Physical environments of clinical settings play an important role in health communication processes. Effective medication management requires seamless communication among health professionals of different disciplines. This paper explores how physical environments affect communication processes for managing medications and patient safety in acute care hospital settings. Findings highlighted the impact of environmental interruptions on communication processes about medications. In response to frequent interruptions and limited space within working environments, nurses, doctors and pharmacists developed adaptive practices in the local clinical context. Communication difficulties were associated with the ward physical layout, the controlled drug key and the medication retrieving device. Health professionals should be provided with opportunities to discuss the effects of ward environments on medication communication processes and how this impacts medication safety. Hospital administrators and architects need to consider health professionals' views and experiences when designing hospital spaces.
journal_name
Health Placejournal_title
Health & placeauthors
Liu W,Manias E,Gerdtz Mdoi
10.1016/j.healthplace.2013.12.017subject
Has Abstractpub_date
2014-03-01 00:00:00pages
188-98eissn
1353-8292issn
1873-2054pii
S1353-8292(14)00004-5journal_volume
26pub_type
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