Abstract:
BACKGROUND:The care of patients with complex illnesses requires careful management, but systems of care management (CM) vary in their structure and effectiveness. OBJECTIVE:To create a framework identifying components of broad-based CM interventions and validate the framework, including using this framework to evaluate the contribution of varying components on outcomes of patients with chronic illness. DESIGN:We create the framework using retrospective information about CM activities and services over 12 months and categorize it using cluster and factor analysis. We then validate this framework through content and criterion techniques. Content validity is assessed through a Delphi study and criterion validity through relationship of the dosage measures and patterns of care to process and outcomes measures. PARTICIPANTS:Patients with diabetes and/or cardiovascular disease receiving CM services in a model known as Care Management Plus implemented in primary care. RESULTS:Six factors of CM activity were identified, including a single dosage summary measure and 5 separate patterns of care. Of these, the overall dosage summary measure, face-to-face time, duration of follow-up, and breadth of services were all related to improved processes for hemoglobin A1c and LDL testing and control. Brief intense patterns of care and high face-to-face care manager time were also related to improved outcomes. CONCLUSIONS:Using this framework, we isolate components of a CM intervention directly related to improved process of care or patient outcomes. Current efforts to structure CM to include face-to-face time and multiple diseases are discussed.
journal_name
J Gen Intern Medjournal_title
Journal of general internal medicineauthors
Dorr DA,Wilcox A,Jones S,Burns L,Donnelly SM,Brunker CPdoi
10.1007/s11606-007-0138-zsubject
Has Abstractpub_date
2007-06-01 00:00:00pages
736-41issue
6eissn
0884-8734issn
1525-1497journal_volume
22pub_type
杂志文章abstract::This Perspective discusses 12 key facts derived from 50 years of health services research and argues that this knowledge base can stimulate innovative thinking about how to make health care systems safer, more efficient, more cost effective, and more patient centered, even as they respond to the needs of diverse commu...
journal_title:Journal of general internal medicine
pub_type: 杂志文章,评审
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journal_title:Journal of general internal medicine
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journal_title:Journal of general internal medicine
pub_type: 临床试验,杂志文章,多中心研究
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journal_title:Journal of general internal medicine
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pub_type: 杂志文章,随机对照试验
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更新日期:2009-11-01 00:00:00
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journal_title:Journal of general internal medicine
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journal_title:Journal of general internal medicine
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journal_title:Journal of general internal medicine
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pub_type: 杂志文章,评审
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journal_title:Journal of general internal medicine
pub_type: 临床试验,杂志文章,多中心研究,随机对照试验
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journal_title:Journal of general internal medicine
pub_type: 杂志文章,随机对照试验
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更新日期:2006-07-01 00:00:00
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journal_title:Journal of general internal medicine
pub_type: 杂志文章
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更新日期:1988-05-01 00:00:00
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journal_title:Journal of general internal medicine
pub_type: 杂志文章
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journal_title:Journal of general internal medicine
pub_type: 杂志文章
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journal_title:Journal of general internal medicine
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journal_title:Journal of general internal medicine
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journal_title:Journal of general internal medicine
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journal_title:Journal of general internal medicine
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更新日期:2011-09-01 00:00:00
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journal_title:Journal of general internal medicine
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journal_title:Journal of general internal medicine
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更新日期:1991-01-01 00:00:00
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journal_title:Journal of general internal medicine
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更新日期:2008-05-01 00:00:00
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journal_title:Journal of general internal medicine
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更新日期:2013-12-01 00:00:00
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更新日期:2017-07-01 00:00:00
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更新日期:2014-02-01 00:00:00