Abstract：
INTRODUCTION:Physical therapy (PT) is a high-volume service that treats musculoskeletal injury and improves return-to-duty rates. Our experience suggests that no-show (NS) and patient cancellation (PC) rates increase the further appointment that is booked in the future, impede access to care, and increase the healthcare delivery costs. The article's purpose is to examine PT National Capitol Region (NCR) appointment data to inform appointment policies. METHODS:We utilized one year of retrospective Military Health System Management and Reporting Tool and Composite Health Care System Ad Hoc Data Pulls to review NCR PT appointment data to evaluate the effect of timing on NS and PC rates. RESULTS:We analyzed 797 new appointments at Walter Reed National Military Medical Center. Data revealed that 16% of patients seen within 10 days NS or PC; 22% of patients seen between 11 and 20 days NS or PC; 28% of patients seen 21 to 30 days NS or PC; and 25% of patients seen over 30 days after consultation NS or PC. We analyzed 182,134 PT appointments (all types) in the NCR. The NS rate was 11.1% (range 8.4-14.9%). CONCLUSIONS:At Walter Reed National Military Medical Center, 17% of new appointments were lost when they were booked over 20 days in advance; additionally, NS and PC rates were greatest after 20 days from consultation.
journal_name
Mil Medjournal_title
Military medicineauthors
Baker SE,Silvernail J,Scoville C,Kushner S,Mabry L,Konitzer L,Easley S,Iveson B,Sims C,Stoeker S,Gudorf Gdoi
10.1093/milmed/usz287subject
Has Abstractpub_date
2020-01-07 00:00:00pages
565-570issue
Suppl 1eissn
0026-4075issn
1930-613Xpii
5740669journal_volume
185pub_type
杂志文章abstract：:In the U.S. Army, motor vehicle crashes (MVCs), both privately owned and military, are a leading cause of injury and death. Few studies have described the distribution and trends of MVCs among Army personnel, which may have been impacted by current military missions. This descriptive study of risk factors and select o...
journal_title：Military medicine
pub_type： 杂志文章
doi：10.7205/milmed-d-10-00482
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journal_title：Military medicine
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journal_title：Military medicine
pub_type： 杂志文章
doi：
更新日期：1995-03-01 00:00:00
abstract：:During the War in Croatia from 1991 to 1992, we conducted an epidemiological study of the most frequent skin changes on the feet of 1,702 Croatian soldiers stationed in trenches and exposed to direct war activities. We saw significant increases in dermatomycosis, hyperhydrosis, and mechanical injury to the skin of the...
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journal_title：Military medicine
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doi：
更新日期：1995-01-01 00:00:00
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journal_title：Military medicine
pub_type： 杂志文章,评审
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journal_title：Military medicine
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更新日期：2001-03-01 00:00:00
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journal_title：Military medicine
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doi：
更新日期：1993-01-01 00:00:00
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journal_title：Military medicine
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更新日期：2010-05-01 00:00:00
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journal_title：Military medicine
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更新日期：1989-05-01 00:00:00
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journal_title：Military medicine
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更新日期：2002-01-01 00:00:00
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journal_title：Military medicine
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journal_title：Military medicine
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doi：
更新日期：1998-12-01 00:00:00
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journal_title：Military medicine
pub_type： 杂志文章
doi：
更新日期：1994-07-01 00:00:00
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journal_title：Military medicine
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journal_title：Military medicine
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doi：
更新日期：2003-06-01 00:00:00
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journal_title：Military medicine
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doi：
更新日期：1996-12-01 00:00:00
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journal_title：Military medicine
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doi：
更新日期：1998-11-01 00:00:00
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journal_title：Military medicine
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更新日期：2000-03-01 00:00:00
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journal_title：Military medicine
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doi：
更新日期：1994-03-01 00:00:00
