Exploring the Hidden Functions of Nursing Bedside Shift Report: A Performance, Ritual, and Sensemaking Opportunity.

Abstract:

BACKGROUND:Implementing Nursing Bedside Shift Report (NBSR) is challenging for nurse leaders. Before implementing or improving NBSR, nurse leaders need a clear understanding of the process and functions of nursing shift report. However, the social-cultural latent functions (unrecognized or unintended uses) of NBSR are poorly understood. PURPOSE:The purpose of this qualitative study was to describe the latent functions of NBSR from the perspectives of frontline nurses. METHODS:Thematic analysis of previously collected semistructured interviews with nurses (n = 13) about NBSR was used to explore NBSR's latent functions. RESULTS:Three latent functions emerged; nurses used bedside shift report as a performance, ritual, and sensemaking opportunity. The latent functions are described, and corresponding recommendations for successful implementation of NBSR are provided. CONCLUSIONS:Nurse leaders can use this study's findings to inform the development or improvement of an efficient, effective, and sustainable NBSR process at their local institution.

journal_name

J Nurs Care Qual

authors

Manges KA,Groves PS

doi

10.1097/NCQ.0000000000000357

subject

Has Abstract

pub_date

2019-07-01 00:00:00

pages

256-262

issue

3

eissn

1057-3631

issn

1550-5065

journal_volume

34

pub_type

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