Workplace stress, job satisfaction, job performance, and turnover intention of health care workers in rural Taiwan.

Abstract:

:Workplace stress (WS) has been found to affect job satisfaction (JS), performance, and turnover intentions (TIs) in developed countries, but there is little evidence from other countries and especially rural areas. In rural Taiwan, especially, there is an insufficient health care workforce, and the situation is getting worse. To demonstrate the relationship, we used a cross-sectional structured questionnaire, and data from 344 licensed professionals in 1 rural regional hospital were analyzed using the structural equation model. The results showed that WS had a positive effect on both TI and job performance (JP) but a negative effect on satisfaction. JS did improve performance. For the staff with an external locus of control, stress affected JP and satisfaction significantly. For the staff with lower perceived job characteristics, JS affected performance significantly. The strategies to decrease stress relating to work load, role conflict, family factors, and working environment should be focused and implemented urgently to lower the turnover rate of health care workers in rural Taiwan.

authors

Chao MC,Jou RC,Liao CC,Kuo CW

doi

10.1177/1010539513506604

subject

Has Abstract

pub_date

2015-03-01 00:00:00

pages

NP1827-36

issue

2

eissn

1010-5395

issn

1941-2479

pii

1010539513506604

journal_volume

27

pub_type

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