Abstract:
BACKGROUND:Patients and their relatives exposed to mental stress caused by hospitalization or illness might use violence against healthcare staff and interfere with quality healthcare. OBJECTIVE:The aim of this study was to investigate incidences of workplace violence and the attributes of healthcare staff who are at high risk. DESIGN:A questionnaire-based, anonymous, and self-administered cross-sectional survey. SETTING:Healthcare staff (n = 11,095) of 19 hospitals in Japan. MEASUREMENTS:Incidence rates and adjusted odd ratios of workplace violence were calculated to examine the effect of attributes of healthcare staff to workplace violence by using logistic regression analysis. RESULTS:The response rate for survey completion was 79.1% (8711/11,095). Among the respondents, 36.4% experienced workplace violence by patients or their relatives in the past year; 15.9% experienced physical aggression, 29.8% experienced verbal abuse, and 9.9% experienced sexual harassment. Adjusted odds ratios of physical aggression were significantly high in psychiatric wards, critical care centers/intensive care units (ICU)/cardiac care units (CCU), long-term care wards, for nurses, nursing aides/care workers, and for longer working hours. Adjusted odds ratios of verbal abuse were significantly high in psychiatric wards, long-term care wards, outpatient departments, dialysis departments, and for longer years of work experience, and for longer working hours. Adjusted odds ratios of sexual harassment were significantly high in dialysis departments, for nurses, nursing aides/care workers, technicians, therapists and females. The general ward and direct interaction with patients were common risk factors for each type of workplace violence. CONCLUSIONS:The mechanisms and the countermeasures for each type of workplace violence at those high-risk areas should be investigated.
journal_name
J Hosp Medjournal_title
Journal of hospital medicineauthors
Fujita S,Ito S,Seto K,Kitazawa T,Matsumoto K,Hasegawa Tdoi
10.1002/jhm.976subject
Has Abstractpub_date
2012-02-01 00:00:00pages
79-84issue
2eissn
1553-5592issn
1553-5606journal_volume
7pub_type
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