Abstract:
OBJECTIVES:To assess the impact of a CPOE system on medication-related communication of nurses and physicians. METHODS:In six internal medicine wards of an academic medical center, two questionnaires were used to evaluate nurses' attitudes toward the impact of a paper-based medication system and then a CPOE system on their communication in medication-related-activities (medication work). The questionnaires were analyzed using t-tests, followed by Bonferroni correction. Nine nurses and six physicians in the same wards were interviewed after the implementation to determine how their communication and their work have been impacted by the system. RESULTS:The total response rates were 54% and 52% for pre- and post-implementation questionnaires. It was shown that after implementation, the legibility and completeness of prescriptions were significantly improved (P <.001) and the administration system had a more intelligible layout (P <.001), with a more reliable overview (P <.001). The analysis of the interviews supported and confirmed the findings of the surveys. Moreover, they showed communication problems that caused difficulties in integrating medication work of nurses into physicians'. To compensate for these, nurses and physicians devised informal interactions and practices (workarounds), which often represented risks for medication errors. CONCLUSION:The introduction of CPOE system with paper-based medication administration system improved prescription legibility and completeness but introduced many workflow impediments and as a result error-inducing conditions. In order to prevent such an effect, CPOE systems have to support the level of communication which is necessary to integrate the work of nurses and physicians.
journal_name
Methods Inf Medjournal_title
Methods of information in medicineauthors
Pirnejad H,Niazkhani Z,van der Sijs H,Berg M,Bal Rdoi
10.3414/ME0572subject
Has Abstractpub_date
2009-01-01 00:00:00pages
350-60issue
4eissn
0026-1270issn
2511-705Xpii
0572journal_volume
48pub_type
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journal_title:Methods of information in medicine
pub_type: 杂志文章
doi:
更新日期:1992-06-01 00:00:00
abstract:OBJECTIVES:As a preliminary for the design of Computer-Based Patient Records, the aim of this paper is to build an understanding of the roles physical artifacts like paper-based patient records play in supporting cognition and collaboration in the health-care settings. METHOD:A small ethnographically-informed study wa...
journal_title:Methods of information in medicine
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journal_title:Methods of information in medicine
pub_type: 杂志文章
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journal_title:Methods of information in medicine
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journal_title:Methods of information in medicine
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journal_title:Methods of information in medicine
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journal_title:Methods of information in medicine
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journal_title:Methods of information in medicine
pub_type: 杂志文章
doi:
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journal_title:Methods of information in medicine
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doi:
更新日期:2003-01-01 00:00:00
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journal_title:Methods of information in medicine
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doi:
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journal_title:Methods of information in medicine
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doi:
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journal_title:Methods of information in medicine
pub_type: 杂志文章
doi:
更新日期:1992-11-01 00:00:00
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journal_title:Methods of information in medicine
pub_type: 杂志文章
doi:
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journal_title:Methods of information in medicine
pub_type: 杂志文章
doi:
更新日期:2001-05-01 00:00:00
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journal_title:Methods of information in medicine
pub_type: 杂志文章
doi:
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journal_title:Methods of information in medicine
pub_type: 杂志文章
doi:
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journal_title:Methods of information in medicine
pub_type: 杂志文章
doi:
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journal_title:Methods of information in medicine
pub_type: 杂志文章
doi:
更新日期:1994-03-01 00:00:00
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journal_title:Methods of information in medicine
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doi:
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journal_title:Methods of information in medicine
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doi:
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journal_title:Methods of information in medicine
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journal_title:Methods of information in medicine
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doi:
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journal_title:Methods of information in medicine
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journal_title:Methods of information in medicine
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