A Performance Management System in Healthcare for All Seasons?

Abstract:

:Health systems face challenges which are inherent to care demand and supply evolution (i.e., demographic change, new technologies) or are the results of unexpected occurrence originating outside the health system, such as economic shocks or epidemic outbreaks. Both challenges often require a paradigm shift in governance and organization, financing and resource allocation, accountability frameworks, as well as public health system responses. Based on key reviews and seminal papers of performance management, public health, sustainability and resilience, the article presents three emerging challenges for performance management systems in healthcare: i) the inclusion of the population approach; ii) the measurement and consideration of the multi-facets concepts of value; iii) the importance of resilience and sustainability. Performance management systems need to evolve to cope with this changing scenario. The article sheds light on uncovered areas by performance management, and it proposes a research agenda for scholars of both performance management and health service research.

authors

Vainieri M,Noto G,Ferre F,Rosella LC

doi

10.3390/ijerph17155590

subject

Has Abstract

pub_date

2020-08-03 00:00:00

issue

15

eissn

1661-7827

issn

1660-4601

pii

ijerph17155590

journal_volume

17

pub_type

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