Abstract:
OBJECTIVE:To determine patients' perspectives of components of patient-centred physiotherapy and its essential elements. DESIGN:Qualitative study using semi-structured interviews to explore patients' judgements of patient-centred physiotherapy. Grounded theory was used to determine common themes among the interviews and develop theory iteratively from the data. SETTING:Musculoskeletal outpatient physiotherapy at a provincial city hospital. PARTICIPANTS:Eight individuals who had recently received physiotherapy. RESULTS:Five categories of characteristics relating to patient-centred physiotherapy were generated from the data: the ability to communicate; confidence; knowledge and professionalism; an understanding of people and an ability to relate; and transparency of progress and outcome. These categories did not tend to occur in isolation, but formed a composite picture of patient-centred physiotherapy from the patient's perspective. CONCLUSIONS AND PRACTICE IMPLICATIONS:This research elucidates and reinforces the importance of patient-centredness in physiotherapy, and suggests that patients may be the best judges of the affective, non-technical aspects of a given healthcare episode.
journal_name
Physiotherapyjournal_title
Physiotherapyauthors
Kidd MO,Bond CH,Bell MLdoi
10.1016/j.physio.2010.08.002subject
Has Abstractpub_date
2011-06-01 00:00:00pages
154-62issue
2eissn
0031-9406issn
1873-1465pii
S0031-9406(10)00095-7journal_volume
97pub_type
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