Assessing compliance with national quality measures to improve colorectal cancer care at the VA.

Abstract:

BACKGROUND:The US Department of Veterans Affairs (VA) Office of Quality and Performance's July 2009 report detailed the quality of VA colorectal cancer (CRC) care on the basis of 10 quality indicators (QIs). Of 21 Veterans Integrated Service Networks (VISNs), the authors' VISN ranked last or near last on more than half of the QIs. The aim of this study was to compare a national-level assessment of performance with an institutional-level clinical review. METHODS:The authors reabstracted all patients seen at surgical hospitals within their VISN during the time period of the Office of Quality and Performance report and reanalyzed their performance on the 10 QIs. A number of quality improvement efforts were also implemented to further boost performance, including the creation of a computerized patient record system CRC order set and quarterly surveillance meetings. RESULTS:After reanalysis of the VISN's QI performance for CRC patients during the time period of the OQP report, the VISN performed 18% better than reported and 2% better than the national average. Since that time, a multidisciplinary CRC committee has implemented quality improvement measures that have further improved QI performance. CONCLUSIONS:There is variability between administrative quality assessments and clinically abstracted data. Care must be taken when analyzing QIs at the national level.

journal_name

Am J Surg

authors

Hayman AV,Chang ET,Molokie RE,Kahng LS,Prystowsky JB,Bentrem DJ

doi

10.1016/j.amjsurg.2010.07.008

subject

Has Abstract

pub_date

2010-11-01 00:00:00

pages

572-6

issue

5

eissn

0002-9610

issn

1879-1883

pii

S0002-9610(10)00451-4

journal_volume

200

pub_type

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