Abstract:
:Patient satisfaction is an important criterion for assessing the quality of Brazilian mental health services at Psychosocial Care Centers (CAPS - from the Portuguese 'Centro de Atenção Psicossocial'). The aim of this study was to evaluate the satisfaction of users at the main CAPS in a region of Minas Gerais state, Brazil, as well as associated factors. This was a cross-sectional study with 11 CAPS. Patients were interviewed using the Patient Satisfaction with Mental Health Services Scale (SATIS-BR) and a semi-structured questionnaire containing sociodemographic and clinical variables. The users were satisfied with the CAPS, particularly in terms of staff competence and the welcome received and care provided. The physical facilities and comfort at the centers obtained the lowest satisfaction scores on the scale. Almost half of the users were unfamiliar with basic aspects of their drug therapy, such as the name of medicines, and one-third reported inappropriate use of medications. Users of midsize CAPS and those providing treatment for alcohol and drug addiction were more satisfied than patients at mental health or 24-hour CAPS. Although this study identified a need for improvement in physical facilities, mechanisms of participation and patient empowerment, the users were satisfied with the CAPS care model. :A satisfação dos usuários é um importante critério para avaliar a qualidade dos Centros de Atenção Psicossocial (CAPS). O objetivo foi avaliar a satisfação de usuários dos principais CAPS de uma região de Minas Gerais e seus fatores associados. Foi realizado um estudo transversal em 11 CAPS, os usuários foram entrevistados para aplicação da Escala de Avaliação da Satisfação dos Usuários com os Serviços de Saúde Mental e um formulário semi-estruturado com variáveis sociodemográficas e clínicas. Os usuários estavam satisfeitos com os CAPS, sobretudo quanto à competência dos profissionais, acolhida e ajuda recebida no serviço. Condições físicas e conforto do serviço obtiveram os menores escores na escala de avaliação de satisfação. Verificou-se que quase metade dos usuários não conhecia aspectos básicos de sua terapia medicamentosa, como o nome dos medicamentos em uso, e um terço relatou que já fez uso inadequado destes. Os usuários dos CAPS álcool e drogas ou de serviços de médio porte estavam mais satisfeitos que os dos CAPS saúde mental ou serviços com funcionamento 24h. Os usuários estão satisfeitos com o modelo de atenção praticado nos CAPS, embora detectada a necessidade de melhorias na estrutura física, mecanismos de participação e empoderamento dos usuários.
journal_name
Cien Saude Coletjournal_title
Ciencia & saude coletivaauthors
Silva SN,Lima MG,Ruas CMdoi
10.1590/1413-812320182311.25722016subject
Has Abstractpub_date
2018-11-01 00:00:00pages
3799-3810issue
11eissn
1413-8123issn
1678-4561pii
S1413-81232018001103799journal_volume
23pub_type
杂志文章abstract::We analyzed the factors associated with dementia in the elderly attended at a memory outpatient clinic of the University of Southern Santa Catarina (UNISUL). This is a cross-sectional study with data analysis of medical records from January 2013 to April 2016. The outcome was the clinical diagnosis of dementia. The co...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232020252.02042018
更新日期:2020-02-01 00:00:00
abstract::In the first half of 2014, 6,675 adults and caregivers of children using Primary Care (PC) services in Rio de Janeiro were interviewed using the Primary Care Assessment Tool - PCATool-Brazil. The aim was to arrive at an accurate overview of the extent to which PC services in all of the Planning Areas (PA) of the Rio d...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232015215.26672015
更新日期:2016-05-01 00:00:00
abstract::The main objective is to study the relation and impact of Socioeconomic Status (SES) on the subjective well-being in children and adolescents and the role of social and personal factors in this relation. Data was collected in 16 schools; 8 in the North and 8 in the Lisbon Region of Portugal. The questionnaires were fi...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232017224.07652015
更新日期:2017-04-01 00:00:00
abstract::The aim of this study was to estimate the prevalence of chewing difficulty and associated factors in adults aged 20 to 59 years in Patos, in the State of Paraiba in the Northeast Region of Brazil. A cross-sectional study was conducted with a random sample of 532 participants. The outcome chewing impairment was assesse...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232018243.10122017
更新日期:2019-03-01 00:00:00
abstract::The objective of this paper is to explore and analyze the results of the Diagnosis of the Pharmaceutical Situation in Brazil (DiagAF-Br) from a regional perspective. The study made use of an exploratory approach of multiple cases based on the DiagAF-Br data collected in five Brazilian states. A descriptive analysis of...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232009000400036
更新日期:2009-07-01 00:00:00
abstract::The recognition of the human right to water and sanitation (HRtWS) by the United Nations General Assembly and Human Rights Council in 2010 constituted a significant political measure whose direct consequences are still being assessed. Previous to this date, the HRtWS and its link to a healthy life and adequate standar...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232015213.20142015
更新日期:2016-03-01 00:00:00
abstract::This article presents Virgínia Schall's professional career, interrupted very early. It highlights her major role in the integration of the fields of Health, Education and Scientific Dissemination in Brazil. The contextualization of her academic and literary production as a researcher at the Oswaldo Cruz Foundation, d...
journal_title:Ciencia & saude coletiva
pub_type: 传,历史文章,杂志文章
doi:10.1590/1413-812320172210.33932016
更新日期:2017-10-01 00:00:00
abstract::Using official data from Brazil's Internal Revenue Service, this article estimates health-related federal tax expenditures between 2003 and 2015. The Ministry of Health will thus be able to assess the relevance of these subsidies within a context of gross underfunding of Brazil's public health system. The analysis was...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232018236.05992018
更新日期:2018-06-01 00:00:00
abstract::This article addresses the collective actions of participation in the municipal health councils. The underlying research sought to establish the performance of the councilors in the municipal health councils in the Metropolitan Region of Belém in the State of Pará. A survey of documents for the 2005-2010 period, struc...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232014196.08062013
更新日期:2014-06-01 00:00:00
abstract::This article presents the development of the epidemiological situation of some of the major communicable diseases (CD) in Brazil, with emphasis on the interventions by the SUS and other social policies. The data and information were collected from Datasus, epidemiological newsletters from the Brazilian Ministry of Hea...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232018236.08402018
更新日期:2018-06-01 00:00:00
abstract::When a disabled child is born all the family's expectations need to be reviewed because it is an unexpected situation and needs the family system to be adjusted to the new situation. Due to the meaning that sibling relations acquire during lifetime, changes in health and functioning of a sibling will affect the others...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/S1413-81232010000200029
更新日期:2010-03-01 00:00:00
abstract::The scope of this paper is to discuss how so-called "new professionalism" can help in how the education of physicians is conducted, by taking into account the effects of globalization both on the situation of health and on the needs of health professionals with particular emphasis on European Union countries, which ar...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232011000600011
更新日期:2011-06-01 00:00:00
abstract::This paper analyses the auxiliary nurses' perception on the work of the Family Health team regarding users' receptiveness as a technology in the relationship with patients and community in Londrina, Paraná State, Brazil. It is a qualitative research, which data was collected during a focal group. Thematic analysis of ...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232009000800014
更新日期:2009-10-01 00:00:00
abstract::The article examines the results of the overview of PHC (Primary Healthcare) in Uruguay in 2009, within the context of the multicentric study of PHC with a view to identifying possibilities of redefining PHC as a strategy to achieve universal healthcare systems, taking into account the healthcare system's segmentation...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232011000600021
更新日期:2011-06-01 00:00:00
abstract::The object of this article is the pact policy of the Unified Health System (SUS). The few works available in the literature about health pacts frequently relates them to the principles of SUS consolidation, specifically to the implantation of decentralization. Here, the roots of this policy are evidenced showing how t...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232011000300006
更新日期:2011-03-01 00:00:00
abstract::The scope of this study was to establish the profile of caregivers of pediatric patients diagnosed with Cystic Fibrosis (CF). It was a cross-sectional, descriptive and prospective study in which the caregivers of fibrocystic patients were interviewed during pharmaceutical consultation in a reference center of a Univer...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232018235.18222016
更新日期:2018-05-01 00:00:00
abstract::These theoretical reflections are based on a critical assessment of practices which include the patient's family participation in the treatment of the individual in health services. The objective is to question the health work organization in the clinic approach which values a certain concept of man. When a family mem...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232010000700060
更新日期:2010-06-01 00:00:00
abstract::The scope of this paper was to evaluate the influence of breastfeeding and other factors on the incidence of hospitalization and the frequency and main causes of hospitalization in children under two years of age in the State of Pernambuco. It is a cross-sectional, descriptive-analytical study using secondary data obt...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232015208.12972014
更新日期:2015-08-01 00:00:00
abstract::The term "basic care" is restricted to a few countries like Brazil. Since the 1978 Alma-Ata Conference, "primary health care" (PHC) has been used to designate care at the first level. The paper summarizes the experiences of evaluation in primary health care, based on the review of the set of manuscripts published by J...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-812320202512.24882020
更新日期:2020-12-01 00:00:00
abstract::The scope of this study was to estimate calibrated values for dietary data obtained by the Food Frequency Questionnaire for Adolescents (FFQA) and illustrate the effect of this approach on food consumption data. The adolescents were assessed on two occasions, with an average interval of twelve months. In 2004, 393 ado...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232012000200019
更新日期:2012-02-01 00:00:00
abstract::Improving the quality of life is increasingly seen as an important urban planning goal. In order to reach it, various tools are being developed to mitigate the negative impacts of human activities on society. This paper develops a methodology for quantifying the population's exposure to noise, by proposing a classific...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232015207.10792014
更新日期:2015-07-01 00:00:00
abstract::This study sought to compare the prevalence and intensity of dental pain in the last 3 months in adolescents living in two areas within the scope of Family Health Strategy with different to oralhealth care approaches. A cross-sectional study was conducted with 300 adolescents selected from public schools in the city o...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232011001100016
更新日期:2011-10-01 00:00:00
abstract::The main purpose of this paper is to describe and analyze the ways of inserting physicians into the health production process. This subject is justified by a belief that that this way of working may be a problem but at the same time may well be the key to implementing healthcare models that are ethically and political...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232008000100020
更新日期:2008-01-01 00:00:00
abstract:INTRODUCTION:Adolescence is considered a healthy stage of life and therefore little studied. This study described mortality over time in teenagers in Uruguay and analysed the burden of disease at this stage of life by the measure of Years of Life Lost by Premature Death in Uruguay and by comparison with rates in Latin ...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232018239.13702018
更新日期:2018-09-01 00:00:00
abstract:OBJECTIVE:To analyze the information about breast self examination available on the Internet. METHODS:A descriptive documental study was performed via a search on the Google® and Yahoo® websites using the phrase "breast self examination" in Portuguese, and the first 50 results from each site were analyzed using the cr...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232012000400018
更新日期:2012-04-01 00:00:00
abstract::A cross-sectional study was conducted with the elderly population in rural and urban areas characterized by the prevalence of morbidity and symptoms, and 229 elderly people were interviewed. The average age was 72.3, of which 57.2% lived in the rural zone and 56.3% were female. The morbidities most reported were insom...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232013000400016
更新日期:2013-04-01 00:00:00
abstract::The adoption of neo-liberal economic models in Latin American countries between the late 1980's and early 1990's has led to, among other impacts, a significant change in the rural production model, with a clear incentive to exportation-oriented agribusiness, especially that based on extensive monoculture (soy-bean, co...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232007000100002
更新日期:2007-01-01 00:00:00
abstract::This study aims to characterize the teams and the inter-professional work process of Matrix Support developed and practiced in primary healthcare provided by the Brazilian Unified Health System (SUS) in Campinas, São Paulo State, Brazil. This is an exploratory descriptive study involving a questionnaire that was appli...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232015215.19302015
更新日期:2016-05-01 00:00:00
abstract::Urban violence is a widely discussed topic in various sectors of society, either due to its impact on public health indicators and its influence on the everyday life of individuals or the constant presence of casualties in the health services. This study compares differences in victimization between the genders based ...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/1413-81232014191.2059
更新日期:2014-01-01 00:00:00
abstract::The aim of this study was to investigate the intraobserver reproducibility of a Portuguese version scale used to evaluate aspects of oral health among children and adolescents HIV+. The scale was proposed by Balbo and a questionnaire was applied in two occasions, within a one week period, to 27 children and adolescent...
journal_title:Ciencia & saude coletiva
pub_type: 杂志文章
doi:10.1590/s1413-81232010000400032
更新日期:2010-07-01 00:00:00