Abstract:
AIMS:To examine the impact of errors or adverse events on emotional distress and professional quality of life in healthcare providers in the neonatal intensive care unit, and the moderating role of coworker support. BACKGROUND:Errors or adverse events can result in negative outcomes for healthcare providers. However, the role of coworker support in improving emotional and professional outcomes has not been examined. DESIGN:A cross-sectional online survey from a quality improvement initiative to train peer supporters in a neonatal intensive care unit. METHODS:During 2015, 463 healthcare providers in a neonatal intensive care unit completed a survey assessing their experiences with an error or adverse event, anxiety, depression, professional quality of life and coworker support. RESULTS:Compared with those who did not experience an error or adverse event (58%), healthcare providers who observed (23%) or were involved (19%) in an incident reported higher levels of anxiety and secondary traumatic stress. Those who were involved in an event reported higher levels of depression and burnout. Differences between the three groups (no event, observation and involvement) for compassion satisfaction were non-significant. Perceived coworker support moderated the association between experiencing an event and both anxiety and depression. Specifically, experiencing an event was associated with higher levels of anxiety and depression when coworkers were perceived as low in supportiveness, but not when they were viewed as highly supportive. CONCLUSION:Findings suggest that errors or adverse events can have a harmful impact on healthcare providers and that coworker support may reduce emotional distress.
journal_name
J Adv Nursjournal_title
Journal of advanced nursingauthors
Winning AM,Merandi JM,Lewe D,Stepney LMC,Liao NN,Fortney CA,Gerhardt CAdoi
10.1111/jan.13403subject
Has Abstractpub_date
2018-01-01 00:00:00pages
172-180issue
1eissn
0309-2402issn
1365-2648journal_volume
74pub_type
杂志文章abstract::This paper describes the use of focus groups in the first phase of a study to investigate the attitudes of teachers and clinical assessors to the assessment of student nurses. It offers a description of the methodology, with an analysis of its strengths and weaknesses. ...
journal_title:Journal of advanced nursing
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journal_title:Journal of advanced nursing
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