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Integration of Value Stream Map and Healthcare Failure Mode and Effect Analysis into Six Sigma Methodology to Improve Process of Surgical Specimen Handling.

Abstract：

:Specimen handling is a critical patient safety issue. Problematic handling process, such as misidentification (of patients, surgical site, and specimen counts), specimen loss, or improper specimen preparation can lead to serious patient harms and lawsuits. Value stream map (VSM) is a tool used to find out non-value-added works, enhance the quality, and reduce the cost of the studied process. On the other hand, healthcare failure mode and effect analysis (HFMEA) is now frequently employed to avoid possible medication errors in healthcare process. Both of them have a goal similar to Six Sigma methodology for process improvement. This study proposes a model that integrates VSM and HFMEA into the framework, which mainly consists of define, measure, analyze, improve, and control (DMAIC), of Six Sigma. A Six Sigma project for improving the process of surgical specimen handling in a hospital was conducted to demonstrate the effectiveness of the proposed model.

journal_name

J Healthc Eng

journal_title

Journal of healthcare engineering

authors

Hung SH,Wang PC,Lin HC,Chen HY,Su CT

doi

10.1260/2040-2295.6.3.377

subject

Has Abstract

pub_date

2015-01-01 00:00:00

pages

377-98

issue

3

eissn

2040-2295

issn

2040-2309

journal_volume

6

pub_type

杂志文章

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