Capturing Psychologists' Work in Integrated Care: Measuring and Documenting Administrative Outcomes.

Abstract:

:With the expansion of integrated primary care and the increased focus on fiscal sustainability, it is critical for clinical managers of these innovative systems to have practical methods for measuring administrative outcomes. Administrative outcomes will assist leadership in the development of efficient, streamlined clinics to provide services to the primary care population. Additionally, administrative measures can be utilized to provide information to assist in guiding resource utilization and management decisions. Several administrative outcomes are suggested for integrated primary care managers to consider for application, including: clinic utilization measures, integrated care administrative measures, wait time and access metrics, and productivity monitors. Effective utilization of these measures can help office managers and clinic leadership not only to maximize patient care, but also to enhance essential business operations, which increase the long-term sustainability of integrated primary care programs.

authors

Kearney LK,Smith CA,Pomerantz AS

doi

10.1007/s10880-015-9442-7

subject

Has Abstract

pub_date

2015-12-01 00:00:00

pages

232-42

issue

4

eissn

1068-9583

issn

1573-3572

pii

10.1007/s10880-015-9442-7

journal_volume

22

pub_type

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