An institution-wide handoff task force to standardise and improve physician handoffs.

Abstract:

BACKGROUND:Transfers of care have become increasingly frequent and complex with shorter inpatient stays and changes in work hour regulations. Potential hazards exist with transfers. There are few reports of institution-wide efforts to improve handoffs. METHODS:An institution-wide physician handoff task force was developed to proactively address issues surrounding handoffs and to ensure a consistent approach to handoffs across the institution. RESULTS:This report discusses the authors' experiences with handoff standardisation, provider utilisation of a new electronic medical record-based handoff tool, and implementation of an educational curriculum; future work in developing hospital-wide policies and procedures for transfers; and the authors' consensus on the best methods for monitoring and evaluation of trainee handoffs. CONCLUSION:The handoff task force infrastructure has enabled the authors to take an institution-wide approach to improving handoffs. The task force has improved patient care by addressing handoffs systematically and consistently and has helped create new strategies for minimising risk in handoffs.

journal_name

BMJ Qual Saf

journal_title

BMJ quality & safety

authors

Horwitz LI,Schuster KM,Thung SF,Hersh DC,Fisher RL,Shah N,Cushing W,Nunes J,Silverman DG,Jenq GY

doi

10.1136/bmjqs-2011-000658

subject

Has Abstract

pub_date

2012-10-01 00:00:00

pages

863-71

issue

10

eissn

2044-5415

issn

2044-5423

pii

bmjqs-2011-000658

journal_volume

21

pub_type

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