Impact of online education on intern behaviour around joint commission national patient safety goals: a randomised trial.

Abstract:

PURPOSE:To compare the effectiveness of two types of online learning methodologies for improving the patient-safety behaviours mandated in the Joint Commission National Patient Safety Goals (NPSG). METHODS:This randomised controlled trial was conducted in 2010 at Massachusetts General Hospital and Brigham and Women's Hospital (BWH) in Boston USA. Incoming interns were randomised to either receive an online Spaced Education (SE) programme consisting of cases and questions that reinforce over time, or a programme consisting of an online slide show followed by a quiz (SQ). The outcome measures included NPSG-knowledge improvement, NPSG-compliant behaviours in a simulation scenario, self-reported confidence in safety and quality, programme acceptability and programme relevance. RESULTS:Both online learning programmes improved knowledge retention. On four out of seven survey items measuring satisfaction and self-reported confidence, the proportion of SE interns responding positively was significantly higher (p<0.05) than the fraction of SQ interns. SE interns demonstrated a mean 4.79 (36.6%) NPSG-compliant behaviours (out of 13 total), while SQ interns completed a mean 4.17 (32.0%) (p=0.09). Among those in surgical fields, SE interns demonstrated a mean 5.67 (43.6%) NPSG-compliant behaviours, while SQ interns completed a mean 2.33 (17.9%) (p=0.015). Focus group data indicates that SE was more contextually relevant than SQ, and significantly more engaging. CONCLUSION:While both online methodologies improved knowledge surrounding the NPSG, SE was more contextually relevant to trainees and was engaging. SE impacted more significantly on both self-reported confidence and the behaviour of surgical residents in a simulated scenario.

journal_name

BMJ Qual Saf

journal_title

BMJ quality & safety

authors

Shaw TJ,Pernar LI,Peyre SE,Helfrick JF,Vogelgesang KR,Graydon-Baker E,Chretien Y,Brown EJ,Nicholson JC,Heit JJ,Co JP,Gandhi T

doi

10.1136/bmjqs-2011-000702

subject

Has Abstract

pub_date

2012-10-01 00:00:00

pages

819-25

issue

10

eissn

2044-5415

issn

2044-5423

pii

bmjqs-2011-000702

journal_volume

21

pub_type

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