Letters and notes in orthopaedic surgery.

Abstract:

INTRODUCTION:Accurate written communication is essential in orthopaedic surgery. Incomplete and poorly structured letters can lead to poor knowledge of a patient's diagnosis. MATERIALS AND METHODS:Structured and traditional letter formats were compared for speed of reading and preference by general practitioners (GPs), consultants, registrars and out-patient nursing staff. In addition, out-patient clinic letters and notes were analysed and compared for speed of reading and ease of assimilating information and content. RESULTS:There was overwhelming preference for the structured letter format. This style of letter could be read significantly more quickly with information better assimilated and relevant data included more frequently. However, only 26% of letters generated contained a complete set of information sought by GPs and hospital staff. CONCLUSIONS:Structured letters are better in orthopaedics because it is easier to access the contents. The structured format disciplines medical staff to address essential information. Even with a structured format the majority of letters omitted essential information. Training in letter writing is necessary. A structured letter format next to dictating machines might improve the quality of letters generated.

journal_name

Ann R Coll Surg Engl

authors

Hook SE,Banister GC,Topliss C,Webb J

doi

10.1308/003588406X98612

subject

Has Abstract

pub_date

2006-05-01 00:00:00

pages

292-6

issue

3

eissn

0035-8843

issn

1478-7083

journal_volume

88

pub_type

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