The introduction of web-based video-consultation in a paediatric acute care setting.

Abstract:

:The Royal Children's Hospital (RCH) in Melbourne has been providing web-based video-consultations for a range of paediatric sub-specialties since 2011. There were 346 video-consultations in the first 16 months, from a total of 65 clinicians. Most teleconsultations were with the family at home. Generally, video-consultation was used for follow-up, after at least one face-to-face visit. A total of 132 users (specialist and regional clinicians, patients and families) responded to an online survey. The major reason for both clinicians and families participating in telehealth was the savings in families' travel time. Key factors for the successful implementation of telehealth at the RCH include: a clear organisational vision; simple web-based technology; clinician ownership; sustained support. The RCH experience suggests that telehealth is suitable for both simple and highly complex paediatric patients.

journal_name

J Telemed Telecare

authors

Jury SC,Walker AM,Kornberg AJ

doi

10.1177/1357633X13506530

subject

Has Abstract

pub_date

2013-10-01 00:00:00

pages

383-7

issue

7

eissn

1357-633X

issn

1758-1109

pii

19/7/383

journal_volume

19

pub_type

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