Dental care satisfaction: the reliability and validity of the DSQ in a low-income population.

Abstract:

OBJECTIVES:Studies examining satisfaction with dental health care among the poor are quite rare. This study was done to confirm the internal structure and reliability of the Dental Satisfaction Questionnaire (DSQ), a measure of dental care satisfaction, among a low-income population, and provide normative data regarding dental satisfaction among low-income people. METHODS:Subjects were 895 mothers of school-aged children who were administered the DSQ as part of a larger study of dental utilization and dental fears in Seattle. RESULTS:Factor analysis largely confirmed the factor structure of the DSQ. Results also suggested subjects in this sample were less satisfied with pain management than nonpoor people. Self-reported dental health and dental appearance were associated with satisfaction with pain management, quality of care, access to care, and overall satisfaction. Race/ethnicity, education level, marital status, nation of origin, and type of insurance predicted differences in satisfaction with pain management and access. CONCLUSIONS:Barriers to dental care and quality of care among low-income populations are discussed. Uses and research with the DSQ are suggested.

journal_name

J Public Health Dent

authors

Golletz D,Milgrom P,Mancl L

doi

10.1111/j.1752-7325.1995.tb02372.x

subject

Has Abstract

pub_date

1995-10-01 00:00:00

pages

210-7

issue

4

eissn

0022-4006

issn

1752-7325

journal_volume

55

pub_type

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