Abstract:
:Email has been used for some years as a low-cost telemedicine medium to provide support for developing countries. However, all operations have been relatively small scale and fairly labour intensive to administer. A scalable, automatic message-routing system was constructed which automates many of the tasks. During a four-month study period in 2002, 485 messages were processed automatically. There were 31 referrals from eight hospitals in three countries. These referrals were handled by 25 volunteer specialists from a panel of 42. Two system operators, located 10 time zones apart, managed the system. The median time from receipt of a new referral to its allocation to a specialist was 1.0 days (interquartile range 0.7-2.4). The median interval between allocation and first reply was 0.7 days (interquartile range 0.3-2.3). Automatic message handling solves many of the problems of manual email telemedicine systems and represents a potentially scalable way of doing low-cost telemedicine in the developing world.
journal_name
J Telemed Telecarejournal_title
Journal of telemedicine and telecareauthors
Wootton Rdoi
10.1258/135763303322196312subject
Has Abstractpub_date
2003-01-01 00:00:00pages
S44-7eissn
1357-633Xissn
1758-1109journal_volume
9 Suppl 1pub_type
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journal_title:Journal of telemedicine and telecare
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